Sponsored by

Securitas

Conference Theme

“Putting digital innovation at the heart of developing sustainable, secure, safe, successful airports”

Airport exchange - Digital Innovation Summit

ACI Digital Innovation Conference

Digital innovation is a theme which permeates each conference at this year’s ACI Airport Exchange. A common thread is how digital transformation is truly at the heart of developing sustainable, secure, safe, and successful airports. Airports, airlines, technology providers, and regulators will share their perspectives on redefining the end-to-end passenger experience.


The following agenda took place in Nov 2019. The 2020 conference agenda and theme will be available soon.

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Hosted by abu-dhabi-airports-hos-airport-exchange-2019

Date: Monday 25th November

Time: 19:30 – 21:30

Location: Hall 3, ADNEC

Tuesday 26th November - Day 1


09:00 - 10:30

Welcome Addresses in Keynote Arena



Welcome from the host:


CEO
Bryan Thompson

CEO

Abu Dhabi Airports

State of the Industry Address:


Director General
Olivier Jankovec

Director General

ACI EUROPE

Welcome from ACI Asia-Pacific:


Regional Director
Patti Chau

Regional Director

ACI Asia-Pacific

Keynote speeches:


“E-Fan X – Electrifying Flight”

E-Fan X Program Director
Olivier Maillard

E-Fan X Program Director

Airbus

The post-fossil fuel aviation future

In January 2019, Etihad flew the first commercial flight in the UAE using biofuel. What did the 787-9 flight to Amsterdam demonstrate about a “pioneering project and proof of concept that is local, viable, cost-effective and sustainable”?

Vice President Guest Service and Delivery
Linda Celestino

Vice President Guest Service and Delivery

Etihad




10:30 - 11:30
Coffee break

11:30 - 12:45

Front office; back office: Stand-out passenger experience technologies; stand-out new operational technologies

First Working Session

Moderator:


Director Business Development
George Fenergi

Director Business Development

SITA

Defining presentation:


The Etihad-Elenium partnership to revolutionise check-in and boarding at the Midfield Terminal

Check-in and boarding at the Midfield Terminal will include voice-activated kiosks and bag drops, eliminating the need for tagged luggage using cloud technology, AI, computer vision and natural human interfacing. Shoppers will be recognised by biometrics and provided with a personalised duty free experience through a voice interactive display. Passengers will then board without the need for a printed pass.

Head of Technology and Innovation
Abe Dev

Head of Technology and Innovation

Etihad

CEO
Aaron Hornlimann

CEO

Elenium Automation

Speakers:


The 5G Smart Airport, optimising the full force of Information and Communications Technology to build the efficient, collaborative, digitalised future airport where service levels will rise

5G Indoor Marketing Director
Joey Wang

5G Indoor Marketing Director

Huawei

The digital airside: Besides meeting standards required by ICAO’s new Annex 15, aeronautical information management in AIXM 5.1 format plays an indispensable role in airport management systems – benefits range across day-to-day actual situations, as well as enabling the planning of future operation, improving efficiency, safety, and data quality

CEO
Simona Franková

CEO

NG Aviation

European airports and the future of baggage handling

Rapporteur, ACI EUROPE Task Force on Baggage Handling
Ad Rutten

Rapporteur, ACI EUROPE Task Force on Baggage Handling

ACI EUROPE

The steps needed in airport design and development process to ensure innovations can be integrated

Head of Airports Department
Anke Matijssen

Head of Airports Department

Deerns


12:45 - 14:00
Lunch break

14:00 - 15:30

Security and the passenger experience – the desire for end-to-end solutions involving ALL the stakeholders (a special focus on biometrics)

Second Working Session

Moderator’s presentation:


Despite the significant promise of biometrics, implementation requires an understanding of the stakeholders, their concerns, and the limitations of the technology

Partner
Jeffery Oboy

Partner

M2P

Speakers:


Drawing examples from IATA’s recent work at the airports of Abu Dhabi, Bahrain, Dubai, and Muscat, what are the measurable improvements in security effectiveness, operational efficiency, and passenger experience through technology, process innovation, and the use of risk-based security concepts? (Comment also on IATA’s “One ID” and biometric facilitation programmes.)

Regional Director - Africa & Middle East Airports
Kashif Khalid

Regional Director - Africa & Middle East Airports

IATA

Abu Dhabi International Airport’s “Smart Travel” initiative is a partnership with the Ministry of Interior and Abu Dhabi Police. Does “Smart Travel” achieve its targets of reducing processing times by 70% – and does it enhance security? 

Acting Chief Operations Officer
Ahmed Juma Al Shamsi

Acting Chief Operations Officer

Abu Dhabi Airports

How future-ready are we really as an Aviation Ecosystem, in which security is symbiotically embedded with the passenger experience?

Vice President Strategic Planning
Nagy Abu Zeid

Vice President Strategic Planning

Oman Airports

Special Presentation


Aviation Community Recommended Information Services (ACRIS) : One common language for the Aviation community

Senior Manager, Airport IT
Serge Yonke Nguewo

Senior Manager, Airport IT

ACI World


15:30 - 16:15
Coffee break

16:15 - 17:30

Digitalising the entire journey, the entire operation – in the airport, and in the skies

Third Working Session

Special Presentation


Report launch:
The security risk assessment of autonomous vehicles

Director, Security, Facilitation and IT
Nina Brooks

Director, Security, Facilitation and IT

ACI World

Senior Aviation Security Advisor
Phil Williams

Senior Aviation Security Advisor

ARUP

Moderator:


Head Operations Control and Development
Thomas Romig

Head Operations Control and Development

Geneva Airport

Defining Presentation:


The NEXTT Vision: What does the air transport experience of the future look like?

NEXTT – New Experience Travel Technologies – is a joint initiative between ACI and IATA that explores how innovation and technology can improve efficiency and customer experience. This session will bring new ideas to the table, exploring the outcomes of our NEXTT pre-conference workshop.

Advisor, NEXTT,
Stephen Saunders

Advisor, NEXTT,

ACI World

Director, Security, Facilitation and IT
Nina Brooks

Director, Security, Facilitation and IT

ACI World

Manager, Future Airports
Giorgio Camilleri

Manager, Future Airports

IATA

Speakers:


Use of Digital Twin and 3D immersive interfaces for Total Airport Management

This presentation will focus on the use of digital twin technology for operational efficiency and total airport management.  It will discuss what a digital twin is, why we need it and why we need to move beyond the world of simple dashboards. How do we harness more data at the airport and build operational intelligence models?

Lead Engineer
Kevin O’Sullivan

Lead Engineer

SITA

Working with all stakeholders to achieve a seamless, end-to-end passenger journey at the newest operational airport in the Middle East

COO
David Wilson

COO

Oman Airports

SESAR aims to modernise European ATM by defining, developing and delivering new and improved technologies and procedures (SESAR Solutions). What are the techniques being implemented in the air, and what SESAR Solutions are being applied at the airport?

Deputy Executive Director
Peter Hotham

Deputy Executive Director

SESAR Joint Undertaking

Hosted by abu-dhabi-airports-hos-airport-exchange-2019

Date: Tuesday 26th November

Time: 19:30 – 22:30

Location: Emirates Palace, West Corniche Road

Wednesday 27th November - Day 2


09:00 - 10:30

Middle East Airport Leaders Masterclass



Moderator


Managing Director
George Karamanos

Managing Director

KPI Aviation Marketing Solutions

Panel


CEO
Bryan Thompson

CEO

Abu Dhabi Airports

CEO
Sheikh Aimen Ahmed Al Hosni

CEO

Oman Airports

CEO
Sanjay Khanna

CEO

Ras Al Khaimah International Airport

VP Commercial
Gelban al-Gelban

VP Commercial

Riyadh Airports Company

Chairman
H.E. Ali Salim Al Midfa

Chairman

Sharjah Airport Authority




10:30 - 11:15
Coffee break

11:15 - 12:30

Digital Towers panel: As large and small airports, including Abu Dhabi, consider the cost and redundancy benefits of remote towers, what are merits of the solutions on the market?

Fourth Working Session

Moderated by:


Managing Director
Conor Mullan

Managing Director

Think

Defining Presentation:


The digital airport revolution: How the new era of collaboration can unlock airport and airspace capacity, reduce costs, fuel consumption and CO2 emissions, and deliver the next generation of airport planning

Chief Solutions Officer, Digital Towers
Andy Taylor

Chief Solutions Officer, Digital Towers

NATS

Panel:


VP Products and Services
Niclas Gustavsson

VP Products and Services

Saab Digital Air Traffic Solutions (SDATS)

Managing Director
Wolfgang Hatzack

Managing Director

ATRiCS

Head of Air Traffic Management
Neil Bowles

Head of Air Traffic Management

Searidge Technologies

Head of Business Development & Solutions, Head Office
Paul Diestelkamp

Head of Business Development & Solutions, Head Office

Air Navigation Solutions


12:30 - 13:15

Closing Keynote



Formula 1 insights into airports – practical examples of the McLaren Digital Twin approach into the aviation environment 

Following their keynote presentation at last year’s Airport Exchange in Oslo, come and hear from the McLaren Deloitte alliance on the progress being made in applying fast simulation and modelling methods, the Digital Twin, into aviation organisations across the globe. This presentation will include insight into how leading airports and airlines are leveraging the Digital Twin approach at the heart of McLaren’s racing team to deliver superior performance in aviation.

General Manager, Aviation Products
Martin Bowman

General Manager, Aviation Products

McLaren Deloitte Alliance

The world’s next mega hub airport: What is the concept of Solidarity Airport – the Central Transport Hub for the Republic of Poland?

  • Why will it “rank among the world’s top ten airports”?
  • How will this airport integrate with a national railway system based on pioneering application of ‘atmospheric’ technologies?
  • What is the basis of the claims that it will offer “the lowest possible environmental costs of airport construction and operation?”
  • Will the masterplan be published in early 2020 as planned?
Director, Airport Strategy and Planning
Marek Litwin

Director, Airport Strategy and Planning

Solidarity Transport Hub




13:15 - 14:15
Lunch Break

Airport Exchange Video Highlights:

Highlights from 2019, hosted by Abu Dhabi Airports

Highlights from 2018, hosted by Avinor, Oslo

Highlights from 2017, hosted by Oman Airports, Oman

Airport Exchange Timeline

Conferences

Conferences

Find out more

Exhibition

Exhibition

Find out more

Social Events

Social Events

Find out more

The Host

The Host

Find out more

Endorsement from attendees and exhibitors of ACI Airport Exchange:

AviaVox
Istanbul New Airport – iGA
Avinor
KONE
Swissport International Ltd
Envirosuite
IER
PT Angkasa Pura II (Persero)
ieon
Emirates Airline
Brussels Airport Company
Sydney Airport
Rostock Airport
One Works
InterVISTAS Consulting Group
Oman Airports
SureScan Corporation
KONE Elevators and Escalators
Vision-Box
Safegate Group
Swedavia
SITA
Thales
Incheon International Airport Corporation
SITA
Aertec Solutions
NATS
Avian Safe
eezeetags
Runway Safe

It was a very well attended event, we are very happy with not only the level and quality of the visitors but also the quantity. Based on our experience exhibiting we will definitely be present at the next ACI Airport Exchange.

Johan Godin, Managing Director - AviaVox

It is great to be here where we can meet our colleagues from all over the world and exchange ideas, see new and different projects. The digital innovations are especially impressive, as a Chief Commercial Officer I am trying to balance the commercial success and the customer experience.

Mert Baser, Chief Commercial Officer - Istanbul New Airport – iGA

It’s been fantastic, we have been here exhibiting our electric aircraft for two days, there has been a lot of interest and a lot of interesting conversations. Fantastic!

Olav Mosvold, Larsen, Senior Advisor - Avinor

We have always enjoyed the atmosphere at ACI Airport Exchange. They are very much about networking and meeting people but also showing the latest innovations and solutions. We are happy with this years’ event, it really stood up to our high expectations. There are very many attendees from different levels and we have had the opportunity to meet a lot of the right people. We are looking to come back to ACI Airport Exchange next year, it is becoming one of our regular events in the calendar.

Calin Hera, Business Development Manager - KONE

The event has been very good, with a great location. We have been busy in the exhibition, and the social events and networking have been excellent. We have certainly met a lot of the right people.

Didier Steullet, Country Manager - Swissport International Ltd

We have had a lot of traction with visitors to our stand in the exhibition here at ACI Airport Exchange. Oman Airports Management Company has shown a lot of interest, and it is very motivating that the host is so engaged in the event. We have been very busy in the exhibition – it is the best Airport Exchange I have attended. The social events and networking opportunities have also been excellent.

Jesper P. Simonsen, Business Development Manager - Envirosuite

I found the exhibition to be very well organised. The level of people versus the other exhibitions I take part in was very good. People here want to do business and everyone was open and welcoming to talk. We wanted to take part because we had a very good year with OAMC but I think we got even more than that out of it, so I am very happy

Cameron Cumming, Regional Sales Manager - IER

The event has been excellent and informative. I have found the conference sessions very interesting – there was lots of interaction and debate. The exhibition has been great, with a huge amount of companies to see. I have enjoyed the networking opportunities.

Daan Achmad, Director of Human Capital, General Affairs & IT - PT Angkasa Pura II (Persero)

The best part about the show was the ACI team and the way they have organised the conference. We managed to network and even meet new companies, who build technology we didn’t even know existed.

Naseer Ahmad Khan, Managing Director - ieon

It has been very interesting to hear from specialist speakers across the customer journey – it is clear that the value chain is becoming more aligned, and we are seeing more cooperation. The format of the conference sessions has worked very well, with a high level of debate and interaction with the audience. ACI Airport Exchange is also clearly very valuable in terms of networking opportunities.

Richard Jewsbury, Divisional Senior Vice President Projects - Emirates Airline

The conference sessions have been a very good source of exchange and experiences. There has been a good level of interaction between the speakers and the audience, which has allowed us all to share opinions. The networking opportunities have been fantastic, and really enjoyed the spectacular social events.

Florence Muls - Brussels Airport Company

The conference sessions have been interesting, informative and contained diverse thoughts about the future. Most of the sessions I have attended have been based around security as this is the sector I work in. They have addressed all the things that airports are talking about, from contract management to security infrastructure and technology, and always connecting back to the passenger experience.

Kyile Whyte, Security Infrastructure & Equipment Manager - Sydney Airport

ACI Airport Exchange has been superbly organised, as always. I found the conference sessions very interesting, and it has been a fantastic forum for both learning and networking

Dr Rainer Schwarz, Managing Director - Rostock Airport

ACI Airport Exchange has been excellent. It has been very well attended, the conference sessions have been interesting, and there has been a good level of engagement between participants.

Giulio De Carli, Founder and Managing Partner - One Works

It has been an amazing event. It has been exceptionally well organised and on such a massive scale – the scale of the event matches the scale of the new Istanbul airport! It has been a wonderful showcase for İGA and Istanbul New Airport, and for delegates to learn about this new mega-hub. The social events and networking opportunities have been great as always, and the entertainment was outstanding. The exhibition was also very impressive, and well set out.

Johan Schölvinck, Vice-President Commercial - InterVISTAS Consulting Group

It has been a very big event, with lots of exhibitors and a very high standard of organisation. Overall, I am amazed at the quality of ACI Airport Exchange.

Mohamed Al Husaini, CEO Office Manager - Oman Airports

ACI Airport Exchange been very good and extremely well attended this year. I went to a couple of conference sessions, and I really enjoyed them. The sessions presented great information, particularly the keynote address with Dr Sani Şener, Member of the ACI Governing Board and CEO TAV Airports Holding and TAV Construction, and Mertol Genç, General Manager İGA Havalimanları. I have also thoroughly enjoyed the networking and social events.

LeeAnn Levesque, President and CEO - SureScan Corporation

Discussions in the conference sessions have been very engaging, with a lot of interaction between the speakers and the audience. The networking has been excellent – I am pleased with the good contacts we have made both regionally and internationally.

Tuukka Pakkala, Head of Global Escalator Offering - KONE Elevators and Escalators

It has been a really good event and exhibition. It is the best of cultures between Europe and Asia, and of course with Turkey being one of the key drivers for aviation it is the right place and locations to do it, especially with the new airport. The most important part of the event is the exchange between Europe and Asia – even though aviation is a global business, the exchange between these two regions is very positive.

Pedro Alves, Business Development Manager - Vision-Box

ACI always put on an incredible event and always offers fantastic networking opportunities, the conference and exhibition showcases the perfect balance between networking and meeting new people and customers.

Meric Döner - Safegate Group

The whole organisation behind the event was great and I particularly enjoyed the fact that there were different sessions of the conference. It is interesting because sometimes you tend to think that something might not be of your core interest but it turns out to be. And also, I really enjoyed the networking and in general coming together with the people from the industry.

Peder Beausang, Corporate Crisis Manager, Corporate Security and Safety - Swedavia

I thought the conference sessions were really well organised and informative and the flow of the sessions have been organised very well. There have been lots of very interesting and relevant topics, and I haven’t been to any that are boring. People always question whether it is worth taking the time out of day jobs to attend conferences, and for me it absolutely has been worth it. Valuable connections, and very valuable information.

Tijen Cirig, Director, Airport Solutions - SITA

I attended the Security & Crisis Management Summit which was focused on inside threats and all of the speakers that I heard were focusing on the matter and were giving very nice suggestions for the future. The level was very high and met my expectations for sure.

Massimo Bonechi, Defence Security & Transportation Direction - Thales

My time here has given me a better understanding about Turkish Airlines, and the new airport, which are areas that I am particularly interested in given that we provide construction and operation expertise to İGA, and it has provided some very valuable social opportunities.

Kwang Sik Song - Incheon International Airport Corporation

All of the conferences were very interesting and the timings were perfect – it was just the right amount of time for each speaker and it was very engaging. The topics were also very relevant. Overall, I attended most of the sessions and I really liked them; we found very new concepts and new technologies.

Dalia Elbaltaji, Account Manager, SITA, and Laike Tafesse, Director Solution Design, Airport Solution Line - SITA

It has been very good – we’ve had many planned and unplanned meetings here and it has been a good show. We’ve attended ACI Airport Exchange four or five times, and it is the event that is on our list to attend every year.

Matthew Horsman - Aertec Solutions

The venue itself is pretty spectacular and there has been some really key players from different sectors in the market showcasing at the exhibition. The conference topics have been really great and relevant, particularly with İGA’s involvement and the focus on the new airport. We have had a very productive few days and people have been very open about their challenges, such as maximising airport infrastructure.

Nick Stevens, Senior Solution Architect - NATS

It has been really good and we have made some very interesting and good contacts. At these kind of conferences and exhibitions it isn’t so much about the footfall – you only need one good contact to make it worth attending.

Liz Sian - Avian Safe

This year has been very, very good. We’ve met many new customers, and we have also been able to learn about and see other new solutions and products in the market. Customers, airports and airlines have tried to learn more about our self-tagging products and we have been very pleased with not just the results, but also the venue, the location and the food. ACI Airport Exchange is very good for not only the external market, but also the internal market.

Borry Vrieling, Founder and Managing Director - eezeetags

It is our first time at ACI Airport Exchange, although we have visited other shows in the US, and we will definitely be attending this show next year. We are a niche market with our greenEMAS solution, but the customers that have come by have been interesting and valuable.

Göran Felldin - Runway Safe