“Putting digital innovation at the heart of developing sustainable, secure, safe, successful airports”
ACI Digital Innovation Conference
Digital innovation is a theme which permeates each conference at this year’s ACI Airport Exchange. A common thread is how digital transformation is truly at the heart of developing sustainable, secure, safe, and successful airports. Airports, airlines, technology providers, and regulators will share their perspectives on redefining the end-to-end passenger experience.
The following agenda took place in Nov 2019. The 2020 conference agenda and theme will be available soon.
Please subscribe to our newsletter to be kept updated.
Date: Monday 25th November
Time: 19:30 – 21:30
Location: Hall 3, ADNEC
Welcome Addresses in Keynote Arena
Welcome from the host:
Abu Dhabi Airports
State of the Industry Address:
Welcome from ACI Asia-Pacific:
“E-Fan X – Electrifying Flight”
E-Fan X Program Director
The post-fossil fuel aviation future
In January 2019, Etihad flew the first commercial flight in the UAE using biofuel. What did the 787-9 flight to Amsterdam demonstrate about a “pioneering project and proof of concept that is local, viable, cost-effective and sustainable”?
Vice President Guest Service and Delivery
Front office; back office: Stand-out passenger experience technologies; stand-out new operational technologies
First Working Session
Director Business Development
The Etihad-Elenium partnership to revolutionise check-in and boarding at the Midfield Terminal
Check-in and boarding at the Midfield Terminal will include voice-activated kiosks and bag drops, eliminating the need for tagged luggage using cloud technology, AI, computer vision and natural human interfacing. Shoppers will be recognised by biometrics and provided with a personalised duty free experience through a voice interactive display. Passengers will then board without the need for a printed pass.
Head of Technology and Innovation
The 5G Smart Airport, optimising the full force of Information and Communications Technology to build the efficient, collaborative, digitalised future airport where service levels will rise
5G Indoor Marketing Director
The digital airside: Besides meeting standards required by ICAO’s new Annex 15, aeronautical information management in AIXM 5.1 format plays an indispensable role in airport management systems – benefits range across day-to-day actual situations, as well as enabling the planning of future operation, improving efficiency, safety, and data quality
European airports and the future of baggage handling
Rapporteur, ACI EUROPE Task Force on Baggage Handling
The steps needed in airport design and development process to ensure innovations can be integrated
Head of Airports Department
Security and the passenger experience – the desire for end-to-end solutions involving ALL the stakeholders (a special focus on biometrics)
Second Working Session
Despite the significant promise of biometrics, implementation requires an understanding of the stakeholders, their concerns, and the limitations of the technology
Drawing examples from IATA’s recent work at the airports of Abu Dhabi, Bahrain, Dubai, and Muscat, what are the measurable improvements in security effectiveness, operational efficiency, and passenger experience through technology, process innovation, and the use of risk-based security concepts? (Comment also on IATA’s “One ID” and biometric facilitation programmes.)
Regional Director - Africa & Middle East Airports
Abu Dhabi International Airport’s “Smart Travel” initiative is a partnership with the Ministry of Interior and Abu Dhabi Police. Does “Smart Travel” achieve its targets of reducing processing times by 70% – and does it enhance security?
Ahmed Juma Al Shamsi
Acting Chief Operations Officer
Abu Dhabi Airports
How future-ready are we really as an Aviation Ecosystem, in which security is symbiotically embedded with the passenger experience?
Nagy Abu Zeid
Vice President Strategic Planning
Aviation Community Recommended Information Services (ACRIS) : One common language for the Aviation community
Serge Yonke Nguewo
Senior Manager, Airport IT
Digitalising the entire journey, the entire operation – in the airport, and in the skies
Third Working Session
The security risk assessment of autonomous vehicles
Director, Security, Facilitation and IT
Senior Aviation Security Advisor
Head Operations Control and Development
The NEXTT Vision: What does the air transport experience of the future look like?
NEXTT – New Experience Travel Technologies – is a joint initiative between ACI and IATA that explores how innovation and technology can improve efficiency and customer experience. This session will bring new ideas to the table, exploring the outcomes of our NEXTT pre-conference workshop.
Director, Security, Facilitation and IT
Manager, Future Airports
Use of Digital Twin and 3D immersive interfaces for Total Airport Management
This presentation will focus on the use of digital twin technology for operational efficiency and total airport management. It will discuss what a digital twin is, why we need it and why we need to move beyond the world of simple dashboards. How do we harness more data at the airport and build operational intelligence models?
Working with all stakeholders to achieve a seamless, end-to-end passenger journey at the newest operational airport in the Middle East
SESAR aims to modernise European ATM by defining, developing and delivering new and improved technologies and procedures (SESAR Solutions). What are the techniques being implemented in the air, and what SESAR Solutions are being applied at the airport?
Deputy Executive Director
SESAR Joint Undertaking
Luxurious Gala Dinner
Date: Tuesday 26th November
Time: 19:30 – 22:30
Location: Emirates Palace, West Corniche Road
Middle East Airport Leaders Masterclass
KPI Aviation Marketing Solutions
Abu Dhabi Airports
Sheikh Aimen Ahmed Al Hosni
Ras Al Khaimah International Airport
Riyadh Airports Company
H.E. Ali Salim Al Midfa
Sharjah Airport Authority
Digital Towers panel: As large and small airports, including Abu Dhabi, consider the cost and redundancy benefits of remote towers, what are merits of the solutions on the market?
Fourth Working Session
The digital airport revolution: How the new era of collaboration can unlock airport and airspace capacity, reduce costs, fuel consumption and CO2 emissions, and deliver the next generation of airport planning
Chief Solutions Officer, Digital Towers
VP Products and Services
Saab Digital Air Traffic Solutions (SDATS)
Head of Air Traffic Management
Head of Business Development & Solutions, Head Office
Air Navigation Solutions
Formula 1 insights into airports – practical examples of the McLaren Digital Twin approach into the aviation environment
Following their keynote presentation at last year’s Airport Exchange in Oslo, come and hear from the McLaren Deloitte alliance on the progress being made in applying fast simulation and modelling methods, the Digital Twin, into aviation organisations across the globe. This presentation will include insight into how leading airports and airlines are leveraging the Digital Twin approach at the heart of McLaren’s racing team to deliver superior performance in aviation.
General Manager, Aviation Products
McLaren Deloitte Alliance
The world’s next mega hub airport: What is the concept of Solidarity Airport – the Central Transport Hub for the Republic of Poland?
- Why will it “rank among the world’s top ten airports”?
- How will this airport integrate with a national railway system based on pioneering application of ‘atmospheric’ technologies?
- What is the basis of the claims that it will offer “the lowest possible environmental costs of airport construction and operation?”
- Will the masterplan be published in early 2020 as planned?
Director, Airport Strategy and Planning
Solidarity Transport Hub
Airport Exchange Video Highlights:
Highlights from 2019, hosted by Abu Dhabi Airports
Highlights from 2018, hosted by Avinor, Oslo
Highlights from 2017, hosted by Oman Airports, Oman
Airport Exchange Timeline
Endorsement from attendees and exhibitors of ACI Airport Exchange:
It was a very well attended event, we are very happy with not only the level and quality of the visitors but also the quantity. Based on our experience exhibiting we will definitely be present at the next ACI Airport Exchange.
It is great to be here where we can meet our colleagues from all over the world and exchange ideas, see new and different projects. The digital innovations are especially impressive, as a Chief Commercial Officer I am trying to balance the commercial success and the customer experience.
It’s been fantastic, we have been here exhibiting our electric aircraft for two days, there has been a lot of interest and a lot of interesting conversations. Fantastic!
We have always enjoyed the atmosphere at ACI Airport Exchange. They are very much about networking and meeting people but also showing the latest innovations and solutions. We are happy with this years’ event, it really stood up to our high expectations. There are very many attendees from different levels and we have had the opportunity to meet a lot of the right people. We are looking to come back to ACI Airport Exchange next year, it is becoming one of our regular events in the calendar.
The event has been very good, with a great location. We have been busy in the exhibition, and the social events and networking have been excellent. We have certainly met a lot of the right people.
We have had a lot of traction with visitors to our stand in the exhibition here at ACI Airport Exchange. Oman Airports Management Company has shown a lot of interest, and it is very motivating that the host is so engaged in the event. We have been very busy in the exhibition – it is the best Airport Exchange I have attended. The social events and networking opportunities have also been excellent.
I found the exhibition to be very well organised. The level of people versus the other exhibitions I take part in was very good. People here want to do business and everyone was open and welcoming to talk. We wanted to take part because we had a very good year with OAMC but I think we got even more than that out of it, so I am very happy
The event has been excellent and informative. I have found the conference sessions very interesting – there was lots of interaction and debate. The exhibition has been great, with a huge amount of companies to see. I have enjoyed the networking opportunities.
The best part about the show was the ACI team and the way they have organised the conference. We managed to network and even meet new companies, who build technology we didn’t even know existed.
It has been very interesting to hear from specialist speakers across the customer journey – it is clear that the value chain is becoming more aligned, and we are seeing more cooperation. The format of the conference sessions has worked very well, with a high level of debate and interaction with the audience. ACI Airport Exchange is also clearly very valuable in terms of networking opportunities.
The conference sessions have been a very good source of exchange and experiences. There has been a good level of interaction between the speakers and the audience, which has allowed us all to share opinions. The networking opportunities have been fantastic, and really enjoyed the spectacular social events.
The conference sessions have been interesting, informative and contained diverse thoughts about the future. Most of the sessions I have attended have been based around security as this is the sector I work in. They have addressed all the things that airports are talking about, from contract management to security infrastructure and technology, and always connecting back to the passenger experience.
ACI Airport Exchange has been superbly organised, as always. I found the conference sessions very interesting, and it has been a fantastic forum for both learning and networking
ACI Airport Exchange has been excellent. It has been very well attended, the conference sessions have been interesting, and there has been a good level of engagement between participants.
It has been an amazing event. It has been exceptionally well organised and on such a massive scale – the scale of the event matches the scale of the new Istanbul airport! It has been a wonderful showcase for İGA and Istanbul New Airport, and for delegates to learn about this new mega-hub. The social events and networking opportunities have been great as always, and the entertainment was outstanding. The exhibition was also very impressive, and well set out.
It has been a very big event, with lots of exhibitors and a very high standard of organisation. Overall, I am amazed at the quality of ACI Airport Exchange.
ACI Airport Exchange been very good and extremely well attended this year. I went to a couple of conference sessions, and I really enjoyed them. The sessions presented great information, particularly the keynote address with Dr Sani Şener, Member of the ACI Governing Board and CEO TAV Airports Holding and TAV Construction, and Mertol Genç, General Manager İGA Havalimanları. I have also thoroughly enjoyed the networking and social events.
Discussions in the conference sessions have been very engaging, with a lot of interaction between the speakers and the audience. The networking has been excellent – I am pleased with the good contacts we have made both regionally and internationally.
It has been a really good event and exhibition. It is the best of cultures between Europe and Asia, and of course with Turkey being one of the key drivers for aviation it is the right place and locations to do it, especially with the new airport. The most important part of the event is the exchange between Europe and Asia – even though aviation is a global business, the exchange between these two regions is very positive.
ACI always put on an incredible event and always offers fantastic networking opportunities, the conference and exhibition showcases the perfect balance between networking and meeting new people and customers.
The whole organisation behind the event was great and I particularly enjoyed the fact that there were different sessions of the conference. It is interesting because sometimes you tend to think that something might not be of your core interest but it turns out to be. And also, I really enjoyed the networking and in general coming together with the people from the industry.
I thought the conference sessions were really well organised and informative and the flow of the sessions have been organised very well. There have been lots of very interesting and relevant topics, and I haven’t been to any that are boring. People always question whether it is worth taking the time out of day jobs to attend conferences, and for me it absolutely has been worth it. Valuable connections, and very valuable information.
I attended the Security & Crisis Management Summit which was focused on inside threats and all of the speakers that I heard were focusing on the matter and were giving very nice suggestions for the future. The level was very high and met my expectations for sure.
My time here has given me a better understanding about Turkish Airlines, and the new airport, which are areas that I am particularly interested in given that we provide construction and operation expertise to İGA, and it has provided some very valuable social opportunities.
All of the conferences were very interesting and the timings were perfect – it was just the right amount of time for each speaker and it was very engaging. The topics were also very relevant. Overall, I attended most of the sessions and I really liked them; we found very new concepts and new technologies.
It has been very good – we’ve had many planned and unplanned meetings here and it has been a good show. We’ve attended ACI Airport Exchange four or five times, and it is the event that is on our list to attend every year.
The venue itself is pretty spectacular and there has been some really key players from different sectors in the market showcasing at the exhibition. The conference topics have been really great and relevant, particularly with İGA’s involvement and the focus on the new airport. We have had a very productive few days and people have been very open about their challenges, such as maximising airport infrastructure.
It has been really good and we have made some very interesting and good contacts. At these kind of conferences and exhibitions it isn’t so much about the footfall – you only need one good contact to make it worth attending.
This year has been very, very good. We’ve met many new customers, and we have also been able to learn about and see other new solutions and products in the market. Customers, airports and airlines have tried to learn more about our self-tagging products and we have been very pleased with not just the results, but also the venue, the location and the food. ACI Airport Exchange is very good for not only the external market, but also the internal market.
It is our first time at ACI Airport Exchange, although we have visited other shows in the US, and we will definitely be attending this show next year. We are a niche market with our greenEMAS solution, but the customers that have come by have been interesting and valuable.