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Wednesday 6th December - Day 1


09:00 - 10:00

Welcome Addresses in the Keynote Arena

(For all delegates)

Welcome from the Host


CEO
Sheikh Aimen Ahmed Al Hosni

CEO

Oman Airports

State of the Industry Address


Director General
Olivier Jankovec

Director General

ACI EUROPE

Welcome from ACI Asia-Pacific


Regional Director
Patti Chau

Regional Director

ACI Asia-Pacific


10:00 - 10:45
Official exhibition opening & coffee break

10:45 - 12:30

Global Leaders Masterclass: Part I

(For all delegates)

Airport chiefs from across the Middle East region come together to discuss key market, operational, and developmental forces driving change.

Moderator


Managing Director
George Karamanos

Managing Director

KPI Aviation Marketing Solutions

Global Leaders:


“Growing gateways to beauty and opportunity:” OAMC’s five-year strategic plan. The OAMC’s five-year strategy sets out the purpose, vision and mission for the company and outlines the strategic roadmap to support achieving the national objective of diversifying the economy by establishing a strong aviation sector. The central focus of Strategy2020 between 2016-2020 is to open new Muscat Airport, to strengthen Muscat as a Hub Airport in the region and to foster Salalah, Sohar and Duqum Airport as a touristic and business trade destination. OAMC is using this strategy by actively living the company’s purpose to grow Oman’s gateways to beauty and opportunity by connecting Oman to the rest of the world, thereby contributing to prosperity and well-being of the Sultanate of Oman and its people.

CEO
Sheikh Aimen Ahmed Al Hosni

CEO

Oman Airports

In order to maintain its “focus on high growth regions which enable TAV to outpace global trends and European counterparts” is TAV looking to step-up its “smart growth” strategy, in particular in terms of increasing “acquisition opportunities” and growing the contribution of TAV service companies?

President and CEO
Dr Sani Şener

President and CEO

TAV Airports

Just a brief disruption for a disruptor? How optimistic is Hamad International Airport that it can both maintain its position, and then re-grow after the current political situation subsides? World Cup 2022: how does the hosting of this major event translate into a lasting dividend for a hub airport?

Chief Operating Officer
Badr Mohammed Al Meer

Chief Operating Officer

Hamad International Airport


12:30 - 13:45
Lunch break

13:45 - 15:15

The OAMC Deep Dive Session part I: The new Muscat International Airport – the Operational and Commercial Partners

First Working Session

Keynote Presentation:


Groundhandling – why performance matters – a commitment to a growing competitive presence in Oman and the Middle East

Joe Phelan

Group Chief Operating Officer

Swissport International Ltd

Speakers:


The New Muscat International Airport: Building a growing gateway of beauty and opportunity

David Wilson

COO

Oman Airports

Maximising duty free’s role in a Middle East airports partnership

Ersan Arcan

CEO

ATU Duty Free

New Muscat International Airport: What will the brand new commercial experience be like?

Nuno Amaral

CEO

ARIME (Aer Rianta International Middle East)

Collaboration beyond fuel supply: establishing successful refuelling operations, examples from Muscat and Salalah

Richard Pereira

General Manager, Middle East & Asia Pacific

Shell Aviation


15:15 - 16:00
Coffee break

16:00 - 17:30

The OAMC Deep Dive Session part II: The Core Partners and Suppliers

Second Working Session

Speakers:


What are the commercial aspirations of OAMC’s 2020 transformation strategy, and how are these translated into “the best possible hospitality, reception and services” in the new terminal? (Also explain how Omani companies and SMEs have been encouraged to participate to give local flavour and balance with the international offer.)

Samer Ahmed Al Nabhani

GM Commercial Operations, Muscat International Airport

Oman Airports

Turning an airport’s vision into reality: designing the OAMC strategy and formulating a detailed 5-year plan for achievement

Rob Nispeling

Partner

Stratagem consulting

Dr. Aju Samuel

Founder Director

Performance Factory

The airports of Muscat and Salalah are accredited at Level 1 of ACI’s Airport Carbon Accreditation – in what ways will OAMC be assisted to become fully carbon-neutral?

Serge Delchambre

Market Director for Transportation

ENGIE

Oman Air’s new fully automated cargo handling terminals at Muscat and Salalah: If cargo terminals, are built only “once in 15-20 years” how have these new facilities been future-proofed?

Alexandra Deeva

Marketing Executive

ALS Logistic Solutions

Selection of equipment to support the new Runway 08/26 at Muscat, and for other OAMC airports, was influenced by three case studies of rubber and paint removal systems conducted by the US Army Corps of Engineers

Dieter Pade

VP International

Cyclone Technology LLC

KONE Elevators and Escalators has delivered nearly 250 units to the new Muscat Airport, the latest in an extensive portfolio which includes London’s Heathrow, Moscow’s Sheremetyevo, Beijing’s Capital International and Los Angeles’ LAX. What capability and approach is required to find solutions for managing the passenger and goods flows in such diverse and demanding environments?

Tuukka Pakkala

Head of Global Escalator Offering

KONE Elevators and Escalators

Thursday 7th December - Day 2


09:00 - 10:30

Global Leaders Masterclass: Part II

Part II


Airport chiefs come together to discuss key market, operational, and developmental forces driving change.

Moderator


Managing Director
George Karamanos

Managing Director

KPI Aviation Marketing Solutions

Global Leaders:


Drawing on the extensive regional and international expertise of its shareholders in airport operation and construction, Airport International Group has invested nearly $1 billion in the rehabilitation of Queen Alia International Airport facilities through two phases opening in 2013-16. Have these developments had the desired effect with airline customers and travellers? The corporate plan “to increase capacity even further to 16 million passengers” would represent a doubling in traffic. How does AIG aim to achieve this?

CEO Airport International Group
Kjeld Binger

CEO Airport International Group

Operator of Queen Alia International Airport

Explain the scope and timescale of the Delhi Airport Expansion and the recently announced “greenfield airport” at Mopa in North Goa. Besides Hyderabad Airport, GMR also operates Cebu International Airport, Philippines, and has been selected to develop, operate and manage the new airport serving Heraklion in Greece. What is expectation of these overseas investments and what is the future vision for GMR’s place in the world of major airport groups?

CEO - Corporate
P S Nair

CEO - Corporate

GMR Airport Developers Ltd

Bahrain’s $1bn Airport Modernization Program has the aim of elevating the airport’s infrastructure and services in line with the highest levels of safety, security, technology and environmental standards.” In what way will the new terminal meet these goals? The new BIA facilities will offer enough capacity for 50% growth on current levels – what is the growth strategy?

CEO
Mohamed Yousif Al Binfalah

CEO

Bahrain Airport Company




10:15 - 11:00
Coffee break

11:00 - 12:30

Airport Development – the major and mega projects casebook

Third Working Session

Moderator:


Keith Hunter

Co-founder/Partner

Hunter Palmer – Global Retail Solutions

Defining Presentation:


The radical Turnaround Terminal promises: “less taxiways, less equipment needed, less employees needed, less fuel consumption, CO2 and NOX emission, turnaround times in just 25 minutes, capacity increase without capital expenditure, higher performance, smaller footprint…and more time for shopping!” Is this a dream or does the Turnaround Terminal really promise a revolution in airport construction and development?

Ad Rutten

CEO

Turnaround Terminal

Speakers:


Keeping mega airports human friendly: the example of Beijing New Daxing Airport

Gratien Maire

CEO

ADP Ingénierie

The $4.3 billion terminal being constructed by Kuwait Int. Airport will be the largest in the world to attain LEED gold environmental accreditation

Richard Meredith

Project Director, Kuwait International Terminal 2 Project

Limak Holding

Case study: A successful partnership between Indonesia’s State Owned Airport Company Angkasa Pura Airports and GVK, one of the largest private operators and owner of Mumbai International Airport –  a strategic collaboration between airport companies to drive innovation, service excellence and shareholder value.

Robert Waloni

President Director

PT Ritma Wijaya Aviasi


12:30 - 13:30
Lunch Break

13:30 - 14:45

Living in the shadows of mega-airports: The efforts required of regional airports to maintain relevance and continue investment and development

Fourth Working Session

Moderator:


Major, mega and macro – strategic infrastructure and development planning on a volume scale: As airports have grown in scale, with multiple functions and complex operations, the need for professional leadership and management at all levels has also grown. The evolution of airports into businesses, more competition and challenging economic circumstances, has also increased the need for a leadership development approach to deliver results. (Drawing on examples of its work in Lebanon, Saudi Arabia and Sudan.)

Dr. Nadine Itani

Managing Partner

TAV Aviation Minds

Speakers:


The expansion of Salalah Airport to 1 million (and potentially 6 million): Part of a strategic offensive to develop Salalah as a tourist destination. With a much cooler climate during summer, Salalah is a magnet for both Omanis and other Arabs.

Salim Awadh Al Yafaei

General Manager, Salalah Airport

Oman Airports

Having worked at the airports of Madinah, Abha, Jazan, and Al Baha, what can Middle East airports now learn from the sensitive expansion of Venice International Airport?

Giulio De Carli

Founder and Managing Partner

One Works

Building and operating a sustainable regional airport: The case of Cebu Airport, Philippines

Dr. Govindan Sridharan

Executive Director

GMR Airport Developers Ltd


14:45 - 15:15

Keynote Finale

In the Keynote Arena


Keynote speaker


Extending Airport Capacity with Hyperloop 

With speeds 2-3 times faster than high-speed rail, Hyperloop offers an opportunity to link regional airports with inter-airport transport times comparable to terminal transfers, as well as connect the airport with urban centers. How will the Hyperloop impact commercial considerations for future airport planning and development, and what are the plans for its introduction into the Middle East and India

Managing Director of Middle East and India
Harj Dhaliwal

Managing Director of Middle East and India

Hyperloop One

Oman’s first low-cost carrier plays an instrumental role within ASAAS’ tourism/transportation investment strategies, themselves a key component of Oman’s diversification agenda

CEO, Muscat National Development & Investment Company (ASAAS)
Sheikh Khalid bin Hilal Al Yahmadi

CEO, Muscat National Development & Investment Company (ASAAS)

Chairman, Salam Air



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Airport Exchange Video Highlights:

Highlights from 2018, hosted by Avinor, Oslo

Highlights from 2017, hosted by OAMC, Oman

Airport Exchange Timeline

Conferences

Conferences

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Exhibition

Exhibition

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Social Events

Social Events

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The Host

The Host

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Endorsement from attendees and exhibitors of ACI Airport Exchange:

AviaVox
Istanbul New Airport – iGA
Avinor
KONE
Swissport International Ltd
EMS Brüel & Kjær
IER
PT Angkasa Pura II (Persero)
ieon
Emirates Airline
Brussels Airport Company
Sydney Airport
Rostock Airport
One Works
InterVISTAS Consulting Group
Oman Airports
SureScan Corporation
KONE Elevators and Escalators
Vision-Box
Safegate Group
Swedavia
SITA
Thales
Incheon International Airport Corporation
SITA
Aertec Solutions
NATS
Avian Safe
eezeetags
Runway Safe

It was a very well attended event, we are very happy with not only the level and quality of the visitors but also the quantity. Based on our experience exhibiting we will definitely be present at the next ACI Airport Exchange.

Johna Godin, Managing Director - AviaVox

It is great to be here where we can meet our colleagues from all over the world and exchange ideas, see new and different projects. The digital innovations are especially impressive, as a Chief Commercial Officer I am trying to balance the commercial success and the customer experience.

Mert Baser, Chief Commercial Officer - Istanbul New Airport – iGA

It’s been fantastic, we have been here exhibiting our electric aircraft for two days, there has been a lot of interest and a lot of interesting conversations. Fantastic!

Olav Mosvold, Larsen, Senior Advisor - Avinor

We have always enjoyed the atmosphere at ACI Airport Exchange. They are very much about networking and meeting people but also showing the latest innovations and solutions. We are happy with this years’ event, it really stood up to our high expectations. There are very many attendees from different levels and we have had the opportunity to meet a lot of the right people. We are looking to come back to ACI Airport Exchange next year, it is becoming one of our regular events in the calendar.

Calin Hera, Business Development Manager - KONE

The event has been very good, with a great location. We have been busy in the exhibition, and the social events and networking have been excellent. We have certainly met a lot of the right people.

Didier Steullet, Country Manager - Swissport International Ltd

We have had a lot of traction with visitors to our stand in the exhibition here at ACI Airport Exchange. Oman Airports Management Company has shown a lot of interest, and it is very motivating that the host is so engaged in the event. We have been very busy in the exhibition – it is the best Airport Exchange I have attended. The social events and networking opportunities have also been excellent.

Jesper P. Simonsen, Business Development Manager - EMS Brüel & Kjær

I found the exhibition to be very well organised. The level of people versus the other exhibitions I take part in was very good. People here want to do business and everyone was open and welcoming to talk. We wanted to take part because we had a very good year with OAMC but I think we got even more than that out of it, so I am very happy

Cameron Cumming, Regional Sales Manager - IER

The event has been excellent and informative. I have found the conference sessions very interesting – there was lots of interaction and debate. The exhibition has been great, with a huge amount of companies to see. I have enjoyed the networking opportunities.

Daan Achmad, Director of Human Capital, General Affairs & IT - PT Angkasa Pura II (Persero)

The best part about the show was the ACI team and the way they have organised the conference. We managed to network and even meet new companies, who build technology we didn’t even know existed.

Naseer Ahmad Khan, Managing Director - ieon

It has been very interesting to hear from specialist speakers across the customer journey – it is clear that the value chain is becoming more aligned, and we are seeing more cooperation. The format of the conference sessions has worked very well, with a high level of debate and interaction with the audience. ACI Airport Exchange is also clearly very valuable in terms of networking opportunities.

Richard Jewsbury, Divisional Senior Vice President Projects - Emirates Airline

The conference sessions have been a very good source of exchange and experiences. There has been a good level of interaction between the speakers and the audience, which has allowed us all to share opinions. The networking opportunities have been fantastic, and really enjoyed the spectacular social events.

Florence Muls - Brussels Airport Company

The conference sessions have been interesting, informative and contained diverse thoughts about the future. Most of the sessions I have attended have been based around security as this is the sector I work in. They have addressed all the things that airports are talking about, from contract management to security infrastructure and technology, and always connecting back to the passenger experience.

Kyile Whyte, Security Infrastructure & Equipment Manager - Sydney Airport

ACI Airport Exchange has been superbly organised, as always. I found the conference sessions very interesting, and it has been a fantastic forum for both learning and networking

Dr Rainer Schwarz, Managing Director - Rostock Airport

ACI Airport Exchange has been excellent. It has been very well attended, the conference sessions have been interesting, and there has been a good level of engagement between participants.

Giulio De Carli, Founder and Managing Partner - One Works

It has been an amazing event. It has been exceptionally well organised and on such a massive scale – the scale of the event matches the scale of the new Istanbul airport! It has been a wonderful showcase for İGA and Istanbul New Airport, and for delegates to learn about this new mega-hub. The social events and networking opportunities have been great as always, and the entertainment was outstanding. The exhibition was also very impressive, and well set out.

Johan Schölvinck, Vice-President Commercial - InterVISTAS Consulting Group

It has been a very big event, with lots of exhibitors and a very high standard of organisation. Overall, I am amazed at the quality of ACI Airport Exchange.

Mohamed Al Husaini, CEO Office Manager - Oman Airports

ACI Airport Exchange been very good and extremely well attended this year. I went to a couple of conference sessions, and I really enjoyed them. The sessions presented great information, particularly the keynote address with Dr Sani Şener, Member of the ACI Governing Board and CEO TAV Airports Holding and TAV Construction, and Mertol Genç, General Manager İGA Havalimanları. I have also thoroughly enjoyed the networking and social events.

LeeAnn Levesque, President and CEO - SureScan Corporation

Discussions in the conference sessions have been very engaging, with a lot of interaction between the speakers and the audience. The networking has been excellent – I am pleased with the good contacts we have made both regionally and internationally.

Tuukka Pakkala, Head of Global Escalator Offering - KONE Elevators and Escalators

It has been a really good event and exhibition. It is the best of cultures between Europe and Asia, and of course with Turkey being one of the key drivers for aviation it is the right place and locations to do it, especially with the new airport. The most important part of the event is the exchange between Europe and Asia – even though aviation is a global business, the exchange between these two regions is very positive.

Pedro Alves, Business Development Manager - Vision-Box

ACI always put on an incredible event and always offers fantastic networking opportunities, the conference and exhibition showcases the perfect balance between networking and meeting new people and customers.

Meric Döner - Safegate Group

The whole organisation behind the event was great and I particularly enjoyed the fact that there were different sessions of the conference. It is interesting because sometimes you tend to think that something might not be of your core interest but it turns out to be. And also, I really enjoyed the networking and in general coming together with the people from the industry.

Peder Beausang, Corporate Crisis Manager, Corporate Security and Safety - Swedavia

I thought the conference sessions were really well organised and informative and the flow of the sessions have been organised very well. There have been lots of very interesting and relevant topics, and I haven’t been to any that are boring. People always question whether it is worth taking the time out of day jobs to attend conferences, and for me it absolutely has been worth it. Valuable connections, and very valuable information.

Tijen Cirig, Director, Airport Solutions - SITA

I attended the Security & Crisis Management Summit which was focused on inside threats and all of the speakers that I heard were focusing on the matter and were giving very nice suggestions for the future. The level was very high and met my expectations for sure.

Massimo Bonechi, Defence Security & Transportation Direction - Thales

My time here has given me a better understanding about Turkish Airlines, and the new airport, which are areas that I am particularly interested in given that we provide construction and operation expertise to İGA, and it has provided some very valuable social opportunities.

Kwang Sik Song - Incheon International Airport Corporation

All of the conferences were very interesting and the timings were perfect – it was just the right amount of time for each speaker and it was very engaging. The topics were also very relevant. Overall, I attended most of the sessions and I really liked them; we found very new concepts and new technologies.

Dalia Elbaltaji, Account Manager, SITA, and Laike Tafesse, Director Solution Design, Airport Solution Line - SITA

It has been very good – we’ve had many planned and unplanned meetings here and it has been a good show. We’ve attended ACI Airport Exchange four or five times, and it is the event that is on our list to attend every year.

Matthew Horsman - Aertec Solutions

The venue itself is pretty spectacular and there has been some really key players from different sectors in the market showcasing at the exhibition. The conference topics have been really great and relevant, particularly with İGA’s involvement and the focus on the new airport. We have had a very productive few days and people have been very open about their challenges, such as maximising airport infrastructure.

Nick Stevens, Senior Solution Architect - NATS

It has been really good and we have made some very interesting and good contacts. At these kind of conferences and exhibitions it isn’t so much about the footfall – you only need one good contact to make it worth attending.

Liz Sian - Avian Safe

This year has been very, very good. We’ve met many new customers, and we have also been able to learn about and see other new solutions and products in the market. Customers, airports and airlines have tried to learn more about our self-tagging products and we have been very pleased with not just the results, but also the venue, the location and the food. ACI Airport Exchange is very good for not only the external market, but also the internal market.

Borry Vrieling, Founder and Managing Director - eezeetags

It is our first time at ACI Airport Exchange, although we have visited other shows in the US, and we will definitely be attending this show next year. We are a niche market with our greenEMAS solution, but the customers that have come by have been interesting and valuable.

Göran Felldin - Runway Safe