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Wednesday 28th November - Day 1

09:00 - 10:30

Welcome Addresses in Keynote Arena

State of the Industry Address:

Director General
Olivier Jankovec

Director General


Welcome from ACI Asia-Pacific:

Regional Director
Patti Chau

Regional Director

ACI Asia-Pacific

Welcome from the ACI EUROPE President

CEO, Munich Airport & President of ACI EUROPE
Michael Kerkloh

CEO, Munich Airport & President of ACI EUROPE

Munich Airport International

Welcome from the host:

The first commercial routes using electric aircraft are expected before 2030, and Norway hopes to be the testing ground.

Dag Falk-Petersen



Keynote Address:

Challenges of Growth

Director Network Management
Joe Sultana

Director Network Management


Efficient airport network development: ways to overcome capacity constraints and deliver environmentally-conscious growth

Vice-President Sales, Head of A220 Sales, Qatar and A380 Market Development
David Dufrenois

Vice-President Sales, Head of A220 Sales, Qatar and A380 Market Development


10:30 - 11:15
Coffee break

11:15 - 12:45

Future-proofing security for a seamless, secure, safe passenger journey



Chief Security Officer
István Szabo

Chief Security Officer

Budapest Airport

Special presentations:

NEXTT – how Security fits into the  vision of the future of air transport

Director, Security, Facilitation and IT
Nina Brooks

Director, Security, Facilitation and IT

ACI World

How does the continued growth of air traffic affect aviation security and in what ways could we deliver passenger screening in a more effective manner

Director for EU Transport Policy Coordination and Security, Directorate General MOVE
Per Haugaard

Director for EU Transport Policy Coordination and Security, Directorate General MOVE

European Commission

Further key interventions from:

MFace, the facial capture and match solution first deployed at self-bag drop and egates at Changi, is most recently the technology behind the successful deployment of egates at Oslo Airport in 2018 and the Air France biometric boarding pass project at Paris-CDG Terminal 2E. How can airports utilise biometric technology for passenger processing as they prepare for changing EU regulations, the need to address GDPR, and the desire to use biometrics to link different travel touchpoints together digitally?

Solution Expert on Passenger Flow Facilitation
Gillian Ormiston

Solution Expert on Passenger Flow Facilitation


The Rockwell Collins Airport Single Token Biometric Journey – how soon will this be a practical technology speeding up secure travel at airports everywhere? Is it being warmly embraced by the control authorities?

Senior Director, Airport Systems Marketing and Strategy
Tony Chapman

Senior Director, Airport Systems Marketing and Strategy

Rockwell Collins

Biometric identification, passenger flow real-time orchestration through automation, and in-depth data analytics, are bringing the airport of the future into the present. Does this offer the holy grail of combining the challenge of growth, enhanced non-aviation revenue, and the central requirement of increasing passenger security, into one single best practice?

Business Innovation VP
Richard Camman

Business Innovation VP


Attaché to the EU and Belgium
David Gordner

Attaché to the EU and Belgium

Transportation Security Administration

12:45 - 14:00
Lunch break

14:00 - 15:30

Cybersecurity: What is the clear and present danger (and mitigating solutions) for airports?



Group CISO
Eric Vautier

Group CISO

Groupe ADP

Defining presentation:

The very real threat of cybersecurity – the air transport community needs to succeed in building a multi-faceted approach, which includes identification, protection, detection and reaction. What does the Airbus and SITA Security Operations Center Services offer to help airports better detect, analyse, respond, and report on cybersecurity incidents?

CyberSecurity Consulting Practice Lead
Stéphane Gomez

CyberSecurity Consulting Practice Lead

SITA Cybersecurity

Charlotte Daniel

Portfolio Manager


A real lesson in cybersecurity: The Fort McMurray International Airport cyberattack of August 2017

President & CEO
Roelof-Jan Steenstra

President & CEO

Fort McMurray International Airport

The perspective of both an airport operator and air navigation services provider. What is the perceived cybersecurity threat, and what cybersecurity measures is Avinor taking across its airports and air traffic control services?

Jan Kåre Haaheim



15:30 - 16:15
Coffee Break

16:15 - 17:30

Drone threat and drone mitigation and regulation - how much is enough?



Head of Aviation Security
David Trembaczowski-Ryder

Head of Aviation Security


Key interventions from:

Case Study: In June 2018, there were two incidents of illegal drone use close to Oslo Airport, which led to closure of both runways for 30 minutes, resulting in aircraft being diverted to Sandefjord Airport, Torp. What actions has the airport undertaken since then to prevent this from happening again?

Head of ATC, Gardermoen Tower
Remi Willassen

Head of ATC, Gardermoen Tower


UAVs: The perceived terrorist, criminal and operational threat to airports, and effective means of prevention and mitigation

James Cross


Openworks Engineering

Nick Best

Security Risk Manager

London Heathrow Airport

Finland has taken several drone mitigations measures, but the rate of near-miss situations continues to climb significantly, particularly in the vicinity of airports. Does market growth in drone use simply outstrip the effectiveness of measures? At what point will the situation stabilise? How big is the distinction between reckless and criminal?

Henri Hohtari


Trafi (Finnish Transport Safety Agency)

19:00 - 23:00

Gala Dinner

Oslo City Hall

Our hosts Avinor, are proud to host an elegant gala dinner that matches the superb surroundings of the impressive Oslo City Hall, showcase Norwegian music and culture in variable genres with well-known Norwegian artists. Oslo City Hall, or Rådhuset, is decorated with great Norwegian art from 1900-1950, with motifs from Norwegian history, culture and working life. This remarkable venue attracts over 300,000 visitors every year and offers a magnificent view over Oslo Fjord.

Thursday 29th November - Day 2

09:00 - 10:15

Keynote Addresses in Keynote Arena

Keynote Address:

The aviation industry’s carbon reduction targets will only be achieved with support from across the supply chain: driving change through sustainable aviation fuels, carbon neutral operations and offsetting programmes

Thorbjorn Larsson


Air BP Nordics

Joint Keynote Address:

Run your airport like a Formula 1 Team

Applying Formula 1 thinking to optimise operations in the air transport industry. Can a “closed loop system” and data-driven approach to decision-making deliver a real step-change in performance?

Mike Phillips


McLaren Applied Technologies

General Manager, Aviation Products
Martin Bowman

General Manager, Aviation Products

McLaren Deloitte Alliance

10:15 - 11:00
Coffee break

11:00 - 12:30

Excellent ideas: Clear and present best practice


Moderator’s Introduction:

“Help2Protect: an Insider Threat awareness and policy training” co-funded by the Internal Security Fund of the European Union

Director General
Catherine Piana

Director General

ASSA-I – Aviation Security Services Association – International

Key interventions from:

Copenhagen Airport has completed a major expansion of its central security checkpoint. “A good, safe and predictable security checkpoint is vital for a good start to the journey. So it’s important to create the right environment with lots of space, light and calm – and that’s what we’ve done with the new expansion.”

Chairman, Security Standing Committee, <b>ACI World</b> and Security Director, <b>Copenhagen Airport</b>
Johnnie Müller

Chairman, Security Standing Committee, ACI World and Security Director, Copenhagen Airport


Prague Airport’s new Centralised Security Checkpoint area in Terminal 2: increased capacity, improved passenger comfort, “major modern technologies” and ability to “respond to future trends and developments”

Director of Security Strategy
Zdeněk Truhlář

Director of Security Strategy

Prague Airport

A Better Travel Experience

Head of Inspection and Processes Department
Alfonso Horna

Head of Inspection and Processes Department


12:30 - 13:00

Closing Keynote Addresses in Keynote Arena

Closing Keynote Speaker:

“I really believe that we will have a major technology shift from the turboprop segment” – a possibility for flying a zero emission 50-seat aircraft by 2030

Stein Nilsen



13:00 - 14:00

15:00 - 16:30

Exclusive tours of Avinor Oslo Airport

(transport for the tours leaves the Norway Convention Center at 14:00)

Tours only available to registered premium conference attendees.

Our host, Avinor, is a success story driven by innovation, the pinnacle of which is Oslo Airport’s expansion project, which opened in April 2017 concluding a €1.2 billion project. The multi-award winning terminal is a major success story for Avinor, who are responsible for 45 state-owned airports across Norway.

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Airport Exchange Video Highlights:

Highlights from 2018, hosted by Avinor, Oslo

Highlights from 2017, hosted by OAMC, Oman

Airport Exchange Timeline



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Find out more

Social Events

Social Events

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The Host

The Host

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Endorsement from attendees and exhibitors of ACI Airport Exchange:

Istanbul New Airport – iGA
Swissport International Ltd
EMS Brüel & Kjær
PT Angkasa Pura II (Persero)
Emirates Airline
Brussels Airport Company
Sydney Airport
Rostock Airport
One Works
InterVISTAS Consulting Group
Oman Airports
SureScan Corporation
KONE Elevators and Escalators
Safegate Group
Incheon International Airport Corporation
Aertec Solutions
Avian Safe
Runway Safe

It was a very well attended event, we are very happy with not only the level and quality of the visitors but also the quantity. Based on our experience exhibiting we will definitely be present at the next ACI Airport Exchange.

Johan Godin, Managing Director - AviaVox

It is great to be here where we can meet our colleagues from all over the world and exchange ideas, see new and different projects. The digital innovations are especially impressive, as a Chief Commercial Officer I am trying to balance the commercial success and the customer experience.

Mert Baser, Chief Commercial Officer - Istanbul New Airport – iGA

It’s been fantastic, we have been here exhibiting our electric aircraft for two days, there has been a lot of interest and a lot of interesting conversations. Fantastic!

Olav Mosvold, Larsen, Senior Advisor - Avinor

We have always enjoyed the atmosphere at ACI Airport Exchange. They are very much about networking and meeting people but also showing the latest innovations and solutions. We are happy with this years’ event, it really stood up to our high expectations. There are very many attendees from different levels and we have had the opportunity to meet a lot of the right people. We are looking to come back to ACI Airport Exchange next year, it is becoming one of our regular events in the calendar.

Calin Hera, Business Development Manager - KONE

The event has been very good, with a great location. We have been busy in the exhibition, and the social events and networking have been excellent. We have certainly met a lot of the right people.

Didier Steullet, Country Manager - Swissport International Ltd

We have had a lot of traction with visitors to our stand in the exhibition here at ACI Airport Exchange. Oman Airports Management Company has shown a lot of interest, and it is very motivating that the host is so engaged in the event. We have been very busy in the exhibition – it is the best Airport Exchange I have attended. The social events and networking opportunities have also been excellent.

Jesper P. Simonsen, Business Development Manager - EMS Brüel & Kjær

I found the exhibition to be very well organised. The level of people versus the other exhibitions I take part in was very good. People here want to do business and everyone was open and welcoming to talk. We wanted to take part because we had a very good year with OAMC but I think we got even more than that out of it, so I am very happy

Cameron Cumming, Regional Sales Manager - IER

The event has been excellent and informative. I have found the conference sessions very interesting – there was lots of interaction and debate. The exhibition has been great, with a huge amount of companies to see. I have enjoyed the networking opportunities.

Daan Achmad, Director of Human Capital, General Affairs & IT - PT Angkasa Pura II (Persero)

The best part about the show was the ACI team and the way they have organised the conference. We managed to network and even meet new companies, who build technology we didn’t even know existed.

Naseer Ahmad Khan, Managing Director - ieon

It has been very interesting to hear from specialist speakers across the customer journey – it is clear that the value chain is becoming more aligned, and we are seeing more cooperation. The format of the conference sessions has worked very well, with a high level of debate and interaction with the audience. ACI Airport Exchange is also clearly very valuable in terms of networking opportunities.

Richard Jewsbury, Divisional Senior Vice President Projects - Emirates Airline

The conference sessions have been a very good source of exchange and experiences. There has been a good level of interaction between the speakers and the audience, which has allowed us all to share opinions. The networking opportunities have been fantastic, and really enjoyed the spectacular social events.

Florence Muls - Brussels Airport Company

The conference sessions have been interesting, informative and contained diverse thoughts about the future. Most of the sessions I have attended have been based around security as this is the sector I work in. They have addressed all the things that airports are talking about, from contract management to security infrastructure and technology, and always connecting back to the passenger experience.

Kyile Whyte, Security Infrastructure & Equipment Manager - Sydney Airport

ACI Airport Exchange has been superbly organised, as always. I found the conference sessions very interesting, and it has been a fantastic forum for both learning and networking

Dr Rainer Schwarz, Managing Director - Rostock Airport

ACI Airport Exchange has been excellent. It has been very well attended, the conference sessions have been interesting, and there has been a good level of engagement between participants.

Giulio De Carli, Founder and Managing Partner - One Works

It has been an amazing event. It has been exceptionally well organised and on such a massive scale – the scale of the event matches the scale of the new Istanbul airport! It has been a wonderful showcase for İGA and Istanbul New Airport, and for delegates to learn about this new mega-hub. The social events and networking opportunities have been great as always, and the entertainment was outstanding. The exhibition was also very impressive, and well set out.

Johan Schölvinck, Vice-President Commercial - InterVISTAS Consulting Group

It has been a very big event, with lots of exhibitors and a very high standard of organisation. Overall, I am amazed at the quality of ACI Airport Exchange.

Mohamed Al Husaini, CEO Office Manager - Oman Airports

ACI Airport Exchange been very good and extremely well attended this year. I went to a couple of conference sessions, and I really enjoyed them. The sessions presented great information, particularly the keynote address with Dr Sani Şener, Member of the ACI Governing Board and CEO TAV Airports Holding and TAV Construction, and Mertol Genç, General Manager İGA Havalimanları. I have also thoroughly enjoyed the networking and social events.

LeeAnn Levesque, President and CEO - SureScan Corporation

Discussions in the conference sessions have been very engaging, with a lot of interaction between the speakers and the audience. The networking has been excellent – I am pleased with the good contacts we have made both regionally and internationally.

Tuukka Pakkala, Head of Global Escalator Offering - KONE Elevators and Escalators

It has been a really good event and exhibition. It is the best of cultures between Europe and Asia, and of course with Turkey being one of the key drivers for aviation it is the right place and locations to do it, especially with the new airport. The most important part of the event is the exchange between Europe and Asia – even though aviation is a global business, the exchange between these two regions is very positive.

Pedro Alves, Business Development Manager - Vision-Box

ACI always put on an incredible event and always offers fantastic networking opportunities, the conference and exhibition showcases the perfect balance between networking and meeting new people and customers.

Meric Döner - Safegate Group

The whole organisation behind the event was great and I particularly enjoyed the fact that there were different sessions of the conference. It is interesting because sometimes you tend to think that something might not be of your core interest but it turns out to be. And also, I really enjoyed the networking and in general coming together with the people from the industry.

Peder Beausang, Corporate Crisis Manager, Corporate Security and Safety - Swedavia

I thought the conference sessions were really well organised and informative and the flow of the sessions have been organised very well. There have been lots of very interesting and relevant topics, and I haven’t been to any that are boring. People always question whether it is worth taking the time out of day jobs to attend conferences, and for me it absolutely has been worth it. Valuable connections, and very valuable information.

Tijen Cirig, Director, Airport Solutions - SITA

I attended the Security & Crisis Management Summit which was focused on inside threats and all of the speakers that I heard were focusing on the matter and were giving very nice suggestions for the future. The level was very high and met my expectations for sure.

Massimo Bonechi, Defence Security & Transportation Direction - Thales

My time here has given me a better understanding about Turkish Airlines, and the new airport, which are areas that I am particularly interested in given that we provide construction and operation expertise to İGA, and it has provided some very valuable social opportunities.

Kwang Sik Song - Incheon International Airport Corporation

All of the conferences were very interesting and the timings were perfect – it was just the right amount of time for each speaker and it was very engaging. The topics were also very relevant. Overall, I attended most of the sessions and I really liked them; we found very new concepts and new technologies.

Dalia Elbaltaji, Account Manager, SITA, and Laike Tafesse, Director Solution Design, Airport Solution Line - SITA

It has been very good – we’ve had many planned and unplanned meetings here and it has been a good show. We’ve attended ACI Airport Exchange four or five times, and it is the event that is on our list to attend every year.

Matthew Horsman - Aertec Solutions

The venue itself is pretty spectacular and there has been some really key players from different sectors in the market showcasing at the exhibition. The conference topics have been really great and relevant, particularly with İGA’s involvement and the focus on the new airport. We have had a very productive few days and people have been very open about their challenges, such as maximising airport infrastructure.

Nick Stevens, Senior Solution Architect - NATS

It has been really good and we have made some very interesting and good contacts. At these kind of conferences and exhibitions it isn’t so much about the footfall – you only need one good contact to make it worth attending.

Liz Sian - Avian Safe

This year has been very, very good. We’ve met many new customers, and we have also been able to learn about and see other new solutions and products in the market. Customers, airports and airlines have tried to learn more about our self-tagging products and we have been very pleased with not just the results, but also the venue, the location and the food. ACI Airport Exchange is very good for not only the external market, but also the internal market.

Borry Vrieling, Founder and Managing Director - eezeetags

It is our first time at ACI Airport Exchange, although we have visited other shows in the US, and we will definitely be attending this show next year. We are a niche market with our greenEMAS solution, but the customers that have come by have been interesting and valuable.

Göran Felldin - Runway Safe