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Wednesday 28th November - Day 1


09:00 - 10:30

Welcome Addresses in Keynote Arena

State of the Industry Address:


Director General
Olivier Jankovec

Director General

ACI EUROPE

Welcome from ACI Asia-Pacific:


Regional Director
Patti Chau

Regional Director

ACI Asia-Pacific

Welcome from the ACI EUROPE President


CEO, Munich Airport & President of ACI EUROPE
Michael Kerkloh

CEO, Munich Airport & President of ACI EUROPE

Munich Airport International

Welcome from the host:


The first commercial routes using electric aircraft are expected before 2030, and Norway hopes to be the testing ground.

CEO
Dag Falk-Petersen

CEO

Avinor

Keynote Address:


Challenges of Growth

Director Network Management
Joe Sultana

Director Network Management

Eurocontrol

Efficient airport network development: ways to overcome capacity constraints and deliver environmentally-conscious growth

Vice-President Sales, Head of A220 Sales, Qatar and A380 Market Development
David Dufrenois

Vice-President Sales, Head of A220 Sales, Qatar and A380 Market Development

Airbus


10:30 - 11:15
Coffee break

11:15 - 12:45

The delay and flight cancellation crisis - the indisputable airport dimension: What is to be done?

FIRST WORKING SESSION

Moderator


Head of Operations Planning, Performance and Transformation
Mark Burgess

Head of Operations Planning, Performance and Transformation

London Heathrow Airport

Panellists:


Deputy Executive Director
Peter Hotham

Deputy Executive Director

SESAR Joint Undertaking

COO
Giovanni Russo

COO

Genève Aéroport

COO
Robert Schickling

COO

Deutsche Flugsicherung

Director Network Management
Joe Sultana

Director Network Management

Eurocontrol

Assistant Director, Air Traffic Management Infrastructure, Europe
Rory Sergison

Assistant Director, Air Traffic Management Infrastructure, Europe

IATA


12:45 - 14:00
Lunch break

14:00 - 15:30

Visionary perspectives on the future passenger experience

SECOND WORKING SESSION

Moderator


Manager: Safety, Capacity, ATM & Single European Sky
Aidan Flanagan

Manager: Safety, Capacity, ATM & Single European Sky

ACI EUROPE

Defining presentation:


The NEXTT vision: What does the air transport experience of the future look like?

(NEXTT – New Experience Travel Technologies – is a joint initiative between ACI and IATA aimed at creating a common vision to enhance the on-ground experience, guide industry investments and help governments improve the regulatory framework over the next 20 years)

Advisor, NEXTT,
Stephen Saunders

Advisor, NEXTT,

ACI World

Program Manager, NEXTT
Anne Carnall

Program Manager, NEXTT

IATA

Further key interventions from:


Groupe ADP has developed an ‘Innovation Hub’, which leads 15 experimentation programmes each year dedicated to the smart airport, robotics and new mobility solutions. As a result, what real and measurable operational efficiencies have been created at the Paris airports and across Groupe ADP’s international portfolio?

Head of Innovation & Corporate Venture
Sébastien Couturier

Head of Innovation & Corporate Venture

Groupe ADP

The Aviation Blockchain Sandbox: SITA has launched a major industry research project to explore the potential of blockchain, building on a trial involving British Airways, Heathrow, Geneva Airport and Miami Airport. What “smart contracts” are now being tested “across a number of airport operational use cases”?

Engineer
Barry McLaughlin

Engineer

SITA Lab

AOE has launched a fully digitalised Collection Point solution at Auckland International Airport, integrating 200+ off-airport retailers, streamlining the process for handling, storing and distributing goods at one central location. Is this truly a game-changer when it comes to how airports refund taxes to international passengers while generating additional revenue streams?

CEO
Kian T. Gould

CEO

AOE GmbH

Digitalising Europe’s aviation infrastructure

Deputy Executive Director
Peter Hotham

Deputy Executive Director

SESAR Joint Undertaking


15:30 - 16:15
Coffee Break

16:15 - 17:30

Not just visionary but reality: Genuinely achievable and practical improvements to the airport operations

THIRD WORKING SESSION

Moderator:


Group CIO
Brede Nielsen

Group CIO

Avinor

Key interventions from:


The world-leading Avinor experience of transitioning to remote towers. Avinor is introducing remote tower services at 15 airports, which will be operated from a central tower in Bodø. The phased implementation began in Q3 2018 and will be complete by the end of 2020.

Chief Executive ANS (CEO)
Anders Kirsebom

Chief Executive ANS (CEO)

Avinor

ATM simulation and validation – critical capabilities to drive airport capacity enhancement

HungaroControl – the Hungarian air navigation service provider – drives an extensive air navigation research & development programme, coupled with simulation services to support prototyping and validation. As a consequence of air traffic growth globally, there is an increased need to explore alternative solutions to address current challenges. Simulation and validation are critical capabilities to identify, build and accelerate solutions that tangibly optimise capacity and support efficient airport operations. In recent years, HungaroControl has been making ground-breaking efforts to improve flight safety, optimise capacity, reduce operational costs and enhance environmental sustainability, not just for ATM industry, but also for airports and airport operators.

Product Manager
Krisztina Horvath

Product Manager

HungaroControl

Reliable baggage tracking undoubtedly improves passenger experience and operational excellence and IATA’s strategy is to mandate all its partners to move to comprehensive real time baggage tracking from 2020

Business Development Director
Kim Abildgaard

Business Development Director

Lyngsoe Systems

What are the results of the airport contribution to synchronised ATM modernisation in Europe? The SESAR Deployment Airport Grouping (SDAG) helps airports apply for Connecting Europe Facility (CEF) funding to modernise airport ATM tasks. Brussels Airport submitted a multi-stakeholder project – “Synchronised stakeholder decision on process optimisation at airport level” – designed to improve the efficiency of airside operations through real-time information sharing. It sees the involvement of 13 airport operators and two ANSPs

Operational Improvement Manager
Korijn Defever

Operational Improvement Manager

Brussels Airport Company

A critical element of SESAR R&D programmes is an emphasis on improving runway safety and throughput. What efficiencies and safety improvements have the research results brought to airports including Heathrow, Paris-CDG and Zurich?

Director
Andrew Fiamingo

Director

Indra


19:00 - 23:00

Gala Dinner

Oslo City Hall

Our hosts Avinor, are proud to host an elegant gala dinner that matches the superb surroundings of the impressive Oslo City Hall, showcase Norwegian music and culture in variable genres with well-known Norwegian artists. Oslo City Hall, or Rådhuset, is decorated with great Norwegian art from 1900-1950, with motifs from Norwegian history, culture and working life. This remarkable venue attracts over 300,000 visitors every year and offers a magnificent view over Oslo Fjord.

Thursday 29th November - Day 2


09:00 - 10:15

Keynote Addresses in Keynote Arena

Keynote Address:


The aviation industry’s carbon reduction targets will only be achieved with support from across the supply chain: driving change through sustainable aviation fuels, carbon neutral operations and offsetting programmes

CEO
Thorbjorn Larsson

CEO

Air BP Nordics

Joint Keynote Address:


Run your airport like a Formula 1 Team

Applying Formula 1 thinking to optimise operations in the air transport industry. Can a “closed loop system” and data-driven approach to decision-making deliver a real step-change in performance?

Director
Mike Phillips

Director

McLaren Applied Technologies

Director, Aviation Technology
Martin Bowman

Director, Aviation Technology

Deloitte MCS Limited


10:15 - 11:00
Coffee break

11:00 - 12:30

Unmanned Aerial Vehicles, autonomous vehicles on the airfield, unmanned everything on the airport

FOURTH WORKING SESSION

Moderator:


Vice President Strategy, Safety and Environment
Margrethe Snekkerbakken

Vice President Strategy, Safety and Environment

Avinor

Defining presentation:


Urban Air Mobility powered by batteries or hybrid power sources has the potential to radically change the way we travel in the very near future. Both electric fixed wing and electric VTOL aircraft with their lower capital and operating costs could reduce the cost of flight to a point where it may be normal to choose a flight mode as a part of your journey. The development of electric aviation will lead to a distributed aviation system making better use of existing second tier and general aviation airports, while potentially freeing up capacity at larger regional and international airports

Director
Darrell Swanson

Director

Swanson Aviation Consultancy

Further key interventions from:


The European Parliament voted in favour of EASA’s Basic Regulation on the safe use of drones. What do airports need to know about the state of play regarding U-Space? And what is planned to raise awareness of the new European rules?

Flight Standards Director
Jesper Rasmussen

Flight Standards Director

EASA

The roll-out of an electric and autonomous vehicle fleet is a key factor in developing “the most climate-smart airports in the world”. Swedavia’s operations at Visby Airport became entirely fossil-free in June 2018 and the objective is to have entirely fossil-free operations at all 10 Swedavia airports by 2020

General Manager
Yvonne Björnström

General Manager

Swedavia Vehicle

Robots at Lyon-Saint Exupéry Airport can park cars and aim to accommodate 50% more vehicles in a zero-emission long-stay facility. What has been the operational success of the first year of this operation – and how well does a robotic system cope with human requirements?

Co-founder & COO
Stephane Evanno

Co-founder & COO

Stanley Robotics

Project Yeti: Avinor has trialled autonomous snow removal at Fagernes Airport (200km north of Oslo), and will use autonomous snowploughs in operation at OSL this winter. The control system uses precise digital patterns to clear snow in a formation of vehicles working together. What will be the measurable impact in terms of increased efficiency and reduced delays?

Program Manager
John Emil Halden

Program Manager

Semcon Devotek AS

After substantial financial support from the EUs’ Horizon 2020 innovation fund (in which it received the Seal of Excellence and a record-high score in the environment-transportation category) the world’s first automated multi-use system for washing and de-icing aircraft, allowing recovery of chemicals, is being built at Norway’s Skien Airport

Vice President
Frøydis Garmo Hovden

Vice President

MSG Production AS


12:30 - 13:00

Closing Keynote Addresses in Keynote Arena

Closing Keynote Speaker:


“I really believe that we will have a major technology shift from the turboprop segment” – a possibility for flying a zero emission 50-seat aircraft by 2030

CEO
Stein Nilsen

CEO

Widerøe


13:00 - 14:00
Lunch

15:00 - 16:30

Exclusive tours of Avinor Oslo Airport

(transport for the tours leaves the Norway Convention Center at 14:00)

Tours only available to registered premium conference attendees.

Our host, Avinor, is a success story driven by innovation, the pinnacle of which is Oslo Airport’s expansion project, which opened in April 2017 concluding a €1.2 billion project. The multi-award winning terminal is a major success story for Avinor, who are responsible for 45 state-owned airports across Norway.

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Airport Exchange Video Highlights:

Highlights from 2018, hosted by Avinor, Oslo

Highlights from 2017, hosted by OAMC, Oman

Airport Exchange Timeline

Conferences

Conferences

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Exhibition

Exhibition

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Social Events

Social Events

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The Host

The Host

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Endorsement from attendees and exhibitors of ACI Airport Exchange:

AviaVox
Istanbul New Airport – iGA
Avinor
KONE
Swissport International Ltd
EMS Brüel & Kjær
IER
PT Angkasa Pura II (Persero)
ieon
Emirates Airline
Brussels Airport Company
Sydney Airport
Rostock Airport
One Works
InterVISTAS Consulting Group
Oman Airports
SureScan Corporation
KONE Elevators and Escalators
Vision-Box
Safegate Group
Swedavia
SITA
Thales
Incheon International Airport Corporation
SITA
Aertec Solutions
NATS
Avian Safe
eezeetags
Runway Safe

It was a very well attended event, we are very happy with not only the level and quality of the visitors but also the quantity. Based on our experience exhibiting we will definitely be present at the next ACI Airport Exchange.

Johan Godin, Managing Director - AviaVox

It is great to be here where we can meet our colleagues from all over the world and exchange ideas, see new and different projects. The digital innovations are especially impressive, as a Chief Commercial Officer I am trying to balance the commercial success and the customer experience.

Mert Baser, Chief Commercial Officer - Istanbul New Airport – iGA

It’s been fantastic, we have been here exhibiting our electric aircraft for two days, there has been a lot of interest and a lot of interesting conversations. Fantastic!

Olav Mosvold, Larsen, Senior Advisor - Avinor

We have always enjoyed the atmosphere at ACI Airport Exchange. They are very much about networking and meeting people but also showing the latest innovations and solutions. We are happy with this years’ event, it really stood up to our high expectations. There are very many attendees from different levels and we have had the opportunity to meet a lot of the right people. We are looking to come back to ACI Airport Exchange next year, it is becoming one of our regular events in the calendar.

Calin Hera, Business Development Manager - KONE

The event has been very good, with a great location. We have been busy in the exhibition, and the social events and networking have been excellent. We have certainly met a lot of the right people.

Didier Steullet, Country Manager - Swissport International Ltd

We have had a lot of traction with visitors to our stand in the exhibition here at ACI Airport Exchange. Oman Airports Management Company has shown a lot of interest, and it is very motivating that the host is so engaged in the event. We have been very busy in the exhibition – it is the best Airport Exchange I have attended. The social events and networking opportunities have also been excellent.

Jesper P. Simonsen, Business Development Manager - EMS Brüel & Kjær

I found the exhibition to be very well organised. The level of people versus the other exhibitions I take part in was very good. People here want to do business and everyone was open and welcoming to talk. We wanted to take part because we had a very good year with OAMC but I think we got even more than that out of it, so I am very happy

Cameron Cumming, Regional Sales Manager - IER

The event has been excellent and informative. I have found the conference sessions very interesting – there was lots of interaction and debate. The exhibition has been great, with a huge amount of companies to see. I have enjoyed the networking opportunities.

Daan Achmad, Director of Human Capital, General Affairs & IT - PT Angkasa Pura II (Persero)

The best part about the show was the ACI team and the way they have organised the conference. We managed to network and even meet new companies, who build technology we didn’t even know existed.

Naseer Ahmad Khan, Managing Director - ieon

It has been very interesting to hear from specialist speakers across the customer journey – it is clear that the value chain is becoming more aligned, and we are seeing more cooperation. The format of the conference sessions has worked very well, with a high level of debate and interaction with the audience. ACI Airport Exchange is also clearly very valuable in terms of networking opportunities.

Richard Jewsbury, Divisional Senior Vice President Projects - Emirates Airline

The conference sessions have been a very good source of exchange and experiences. There has been a good level of interaction between the speakers and the audience, which has allowed us all to share opinions. The networking opportunities have been fantastic, and really enjoyed the spectacular social events.

Florence Muls - Brussels Airport Company

The conference sessions have been interesting, informative and contained diverse thoughts about the future. Most of the sessions I have attended have been based around security as this is the sector I work in. They have addressed all the things that airports are talking about, from contract management to security infrastructure and technology, and always connecting back to the passenger experience.

Kyile Whyte, Security Infrastructure & Equipment Manager - Sydney Airport

ACI Airport Exchange has been superbly organised, as always. I found the conference sessions very interesting, and it has been a fantastic forum for both learning and networking

Dr Rainer Schwarz, Managing Director - Rostock Airport

ACI Airport Exchange has been excellent. It has been very well attended, the conference sessions have been interesting, and there has been a good level of engagement between participants.

Giulio De Carli, Founder and Managing Partner - One Works

It has been an amazing event. It has been exceptionally well organised and on such a massive scale – the scale of the event matches the scale of the new Istanbul airport! It has been a wonderful showcase for İGA and Istanbul New Airport, and for delegates to learn about this new mega-hub. The social events and networking opportunities have been great as always, and the entertainment was outstanding. The exhibition was also very impressive, and well set out.

Johan Schölvinck, Vice-President Commercial - InterVISTAS Consulting Group

It has been a very big event, with lots of exhibitors and a very high standard of organisation. Overall, I am amazed at the quality of ACI Airport Exchange.

Mohamed Al Husaini, CEO Office Manager - Oman Airports

ACI Airport Exchange been very good and extremely well attended this year. I went to a couple of conference sessions, and I really enjoyed them. The sessions presented great information, particularly the keynote address with Dr Sani Şener, Member of the ACI Governing Board and CEO TAV Airports Holding and TAV Construction, and Mertol Genç, General Manager İGA Havalimanları. I have also thoroughly enjoyed the networking and social events.

LeeAnn Levesque, President and CEO - SureScan Corporation

Discussions in the conference sessions have been very engaging, with a lot of interaction between the speakers and the audience. The networking has been excellent – I am pleased with the good contacts we have made both regionally and internationally.

Tuukka Pakkala, Head of Global Escalator Offering - KONE Elevators and Escalators

It has been a really good event and exhibition. It is the best of cultures between Europe and Asia, and of course with Turkey being one of the key drivers for aviation it is the right place and locations to do it, especially with the new airport. The most important part of the event is the exchange between Europe and Asia – even though aviation is a global business, the exchange between these two regions is very positive.

Pedro Alves, Business Development Manager - Vision-Box

ACI always put on an incredible event and always offers fantastic networking opportunities, the conference and exhibition showcases the perfect balance between networking and meeting new people and customers.

Meric Döner - Safegate Group

The whole organisation behind the event was great and I particularly enjoyed the fact that there were different sessions of the conference. It is interesting because sometimes you tend to think that something might not be of your core interest but it turns out to be. And also, I really enjoyed the networking and in general coming together with the people from the industry.

Peder Beausang, Corporate Crisis Manager, Corporate Security and Safety - Swedavia

I thought the conference sessions were really well organised and informative and the flow of the sessions have been organised very well. There have been lots of very interesting and relevant topics, and I haven’t been to any that are boring. People always question whether it is worth taking the time out of day jobs to attend conferences, and for me it absolutely has been worth it. Valuable connections, and very valuable information.

Tijen Cirig, Director, Airport Solutions - SITA

I attended the Security & Crisis Management Summit which was focused on inside threats and all of the speakers that I heard were focusing on the matter and were giving very nice suggestions for the future. The level was very high and met my expectations for sure.

Massimo Bonechi, Defence Security & Transportation Direction - Thales

My time here has given me a better understanding about Turkish Airlines, and the new airport, which are areas that I am particularly interested in given that we provide construction and operation expertise to İGA, and it has provided some very valuable social opportunities.

Kwang Sik Song - Incheon International Airport Corporation

All of the conferences were very interesting and the timings were perfect – it was just the right amount of time for each speaker and it was very engaging. The topics were also very relevant. Overall, I attended most of the sessions and I really liked them; we found very new concepts and new technologies.

Dalia Elbaltaji, Account Manager, SITA, and Laike Tafesse, Director Solution Design, Airport Solution Line - SITA

It has been very good – we’ve had many planned and unplanned meetings here and it has been a good show. We’ve attended ACI Airport Exchange four or five times, and it is the event that is on our list to attend every year.

Matthew Horsman - Aertec Solutions

The venue itself is pretty spectacular and there has been some really key players from different sectors in the market showcasing at the exhibition. The conference topics have been really great and relevant, particularly with İGA’s involvement and the focus on the new airport. We have had a very productive few days and people have been very open about their challenges, such as maximising airport infrastructure.

Nick Stevens, Senior Solution Architect - NATS

It has been really good and we have made some very interesting and good contacts. At these kind of conferences and exhibitions it isn’t so much about the footfall – you only need one good contact to make it worth attending.

Liz Sian - Avian Safe

This year has been very, very good. We’ve met many new customers, and we have also been able to learn about and see other new solutions and products in the market. Customers, airports and airlines have tried to learn more about our self-tagging products and we have been very pleased with not just the results, but also the venue, the location and the food. ACI Airport Exchange is very good for not only the external market, but also the internal market.

Borry Vrieling, Founder and Managing Director - eezeetags

It is our first time at ACI Airport Exchange, although we have visited other shows in the US, and we will definitely be attending this show next year. We are a niche market with our greenEMAS solution, but the customers that have come by have been interesting and valuable.

Göran Felldin - Runway Safe