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Wednesday 6th December - Day 1


09:00 - 10:00

Welcome Addresses in the Keynote Arena

(For all delegates)

Welcome from the Host


CEO
Sheikh Aimen Ahmed Al Hosni

CEO

Oman Airports

State of the Industry Address


Director General
Olivier Jankovec

Director General

ACI EUROPE

Welcome from ACI Asia-Pacific


Regional Director
Patti Chau

Regional Director

ACI Asia-Pacific


10:00 - 10:45
Official exhibition opening & coffee break

10:45 - 12:30

Global Leaders Masterclass: Part I

(For all delegates)

Airport chiefs from across the Middle East region come together to discuss key market, operational, and developmental forces driving change.

Moderator


Managing Director
George Karamanos

Managing Director

KPI Aviation Marketing Solutions

Global Leaders:


“Growing gateways to beauty and opportunity:” OAMC’s five-year strategic plan. The OAMC’s five-year strategy sets out the purpose, vision and mission for the company and outlines the strategic roadmap to support achieving the national objective of diversifying the economy by establishing a strong aviation sector. The central focus of Strategy2020 between 2016-2020 is to open new Muscat Airport, to strengthen Muscat as a Hub Airport in the region and to foster Salalah, Sohar and Duqum Airport as a touristic and business trade destination. OAMC is using this strategy by actively living the company’s purpose to grow Oman’s gateways to beauty and opportunity by connecting Oman to the rest of the world, thereby contributing to prosperity and well-being of the Sultanate of Oman and its people.

CEO
Sheikh Aimen Ahmed Al Hosni

CEO

Oman Airports

In order to maintain its “focus on high growth regions which enable TAV to outpace global trends and European counterparts” is TAV looking to step-up its “smart growth” strategy, in particular in terms of increasing “acquisition opportunities” and growing the contribution of TAV service companies?

President and CEO
Dr Sani Şener

President and CEO

TAV Airports

Just a brief disruption for a disruptor? How optimistic is Hamad International Airport that it can both maintain its position, and then re-grow after the current political situation subsides? World Cup 2022: how does the hosting of this major event translate into a lasting dividend for a hub airport?

Chief Operating Officer
Badr Mohammed Al Meer

Chief Operating Officer

Hamad International Airport


12:30 - 13:45
Lunch break

13:45 - 15:15

Security Leaders’ Symposium (with special reference to Aviation Security Assistance and Capacity Building Strategy and the Development of State Improvement Plans)

First Working Session

Moderator:


Head of Aviation Security
David Trembaczowski-Ryder

Head of Aviation Security

ACI EUROPE

Defining Presentations:


The current threat and risk environment demands that aviation security remain among the highest of priorities for States and the global international community. This opening presentation will set the scene by providing a global view of security threats and challenges, and the work being undertaken by ICAO, States and Industry relating to the strengthening the implementation of standards, audit, oversight and capacity building

Sylvain Lefoyer

Deputy Director, Aviation Security and Facilitation, Air Transport Bureau

ICAO

Defining Presentation from an EU Perspective

Henrik Hololei

Director General DG Move

European Commission

Panellists:


Dave Gordner

TSA Attaché to the European Union

Transportation Security Administration

Chair, <strong>ACI EUROPE Aviation Security Committee</strong> and Senior Security Expert
Wilfried Covent

Chair, ACI EUROPE Aviation Security Committee and Senior Security Expert

Brussels Airport Company

Ian Gilchrist

Head, Aviation Security Unit

Qatar Civil Aviation Authority

Jennifer Sullivan

Director, Corporate Safety and Security

Greater Toronto Airports Authority

Alaudeen Al Ali

Senior Security Manager

Oman Airports


15:15 - 16:00
Coffee break

16:00 - 17:30

Risk assessment and management: The Insider Threat

Second Working Session

Moderator:


John Lamond

General Manager, Safety, Security & Business Continuity

Airport Authority Hong Kong

Speakers:


Understanding and mitigating the risk of insider threats in an airport environment. Many airports have focused their security efforts in strengthening the passenger and baggage screening processes. However, in the current globalized terrorist arena, addressing the complex risks posed by insider threats is crucial to ensure the integrity of a holistic airport security system, the safety of passengers and the continuity of aviation operations. This presentation deliberates on the nature of the different risks posed by insiders, and considers different approaches for curbing this type of threat. 

Jose Mendes

Senior Advisor - Safety, Security & Regulatory Affairs

Bahrain Airport Company

Is it time to reboot aviation security? “We must change the balance and shift to investing in the personnel behind our airport operations. We have enough sophisticated technology, we must now invest in people.”

Daniel Burkard

Deputy Airport Director

Moscow Domodedovo Airport

Introduction to the Aviation Insider Threat Recognition and Prevention – AITRAP – co-funded by the Internal Security Fund of the European Union

Director General
Catherine Piana

Director General

ASSA-I – Aviation Security Services Association – International

Thursday 7th December - Day 2


09:00 - 10:30

Global Leaders Masterclass: Part II

Part II


Airport chiefs come together to discuss key market, operational, and developmental forces driving change.

Moderator


Managing Director
George Karamanos

Managing Director

KPI Aviation Marketing Solutions

Global Leaders:


Drawing on the extensive regional and international expertise of its shareholders in airport operation and construction, Airport International Group has invested nearly $1 billion in the rehabilitation of Queen Alia International Airport facilities through two phases opening in 2013-16. Have these developments had the desired effect with airline customers and travellers? The corporate plan “to increase capacity even further to 16 million passengers” would represent a doubling in traffic. How does AIG aim to achieve this?

CEO Airport International Group
Kjeld Binger

CEO Airport International Group

Operator of Queen Alia International Airport

Explain the scope and timescale of the Delhi Airport Expansion and the recently announced “greenfield airport” at Mopa in North Goa. Besides Hyderabad Airport, GMR also operates Cebu International Airport, Philippines, and has been selected to develop, operate and manage the new airport serving Heraklion in Greece. What is expectation of these overseas investments and what is the future vision for GMR’s place in the world of major airport groups?

CEO - Corporate
P S Nair

CEO - Corporate

GMR Airport Developers Ltd

Bahrain’s $1bn Airport Modernization Program has the aim of elevating the airport’s infrastructure and services in line with the highest levels of safety, security, technology and environmental standards.” In what way will the new terminal meet these goals? The new BIA facilities will offer enough capacity for 50% growth on current levels – what is the growth strategy?

CEO
Mohamed Yousif Al Binfalah

CEO

Bahrain Airport Company




10:15 - 11:00
Coffee break

11:00 - 12:30

Airports and cybersecurity – united? proactive? prepared? Or none of the above?

Third Working Session

Moderator:


John McCarthy

Cyber Security Expert

Servicetec

Speakers:


The SITA Community Cyber Threat Center (CCTC), launched in 2017, is working to support a community-wide response by promoting the proactive and timely exchange of cyber threat information between its members. How is it helping airports to better detect, analyse, respond, and report on cybersecurity incidents?

Maliha Rashid

Head of Cybersecurity - Middle East, India and Africa

SITA

The 10th edition of ICAO’s Annex 17 – Standards and Recommended Practices for international aviation security – became applicable in August and contains new standards on cybersecurity. How will this help airports, and how widely and quickly are the new recommendations likely to be adopted?

Sylvain Lefoyer

Deputy Director, Aviation Security and Facilitation, Air Transport Bureau

ICAO

In June, Kiev Boryspil Airport was severely affected by a global cyber-attack. How serious were the consequences? Was safety comprised? How quickly did Boryspil recover, and what measures were put in place to prevent a repeat attack?

Dmytro Verbovskyi

Head of IT

Boryspil International Airport State Enterprise


12:30 - 13:30
Lunch Break

13:30 - 14:45

Future-proofing security for the next, unexpected threats

Fourth Working Session

Moderator:


Nina Brooks

Head, Security

ACI World

Speakers:


Advancing the concept of the contactless passenger journey, Vision-Box has introduced the biometric Seamless Gateway concept in collaboration with Amsterdam Airport Schiphol. What are the next steps in the roll-out of this “single token” move to make passenger experience and border control fully non-stop?

Antonio Cruz

Chief Technology Officer

Vision-Box

Managing the human dimension of real and perceived active threat situations: Recent terrorist events have seen huge volumes of data coming in via social media, the failure of traditional communications channels versus public expectation for timely communication, and airport personnel impacted as they are asked to stay at the airport and lead a response.  This paper is a review of the lessons learned from the 2017 Ft. Lauderdale Shooting, the mass evacuations triggered by false alarms at LAX and JFK, combined with new data, based upon the broad use of technology to manage all of the communications across Texas and the Houston-area airports after Hurricane Harvey.

Michael Cardarelli

Director, Transportation Practice

Everbridge

An extensive add-on to the ‘single token’ environment: Bringing together the needs of airports, airlines, and immigration services as never before, FlyToGate promises speedy and accurate interaction at each touch point, combined with the power to analyse passenger data movement – a unique system catering to governments, private airports and airlines.

Fabrice Godeau

Managing Director

IER

Defend the claim: “Airports around the world are looking to modernise legacy Computed Tomography (CT) scanning technology and implement real-time tomography for hold baggage screening.  This innovative solution to security screening has proven to lower operational costs, increase throughput and security, and better equip airports for their future needs.

Senior Director, Business Development
Steve Buchan

Senior Director, Business Development

Rapiscan Systems

The future for air cargo security – the TSA Case study: Last month Smiths Detection’s IONSCAN 600 became the first explosives trace detection system to be ‘Approved’ on the TSA Air Cargo Screening Technology List (ACSTL). Introduced in 2016, the ACSTL standards require significantly higher levels of explosives detection capability. IONSCAN 600, which can detect minute quantities of explosives, as well as narcotics such as fentanyl, will also soon be evaluated for trace detection at US airport checkpoints.

Joachim Petry

Capability Manager Air Cargo Screening

Smiths Detection


14:45 - 15:15

Keynote Finale

In the Keynote Arena


Keynote speaker


Extending Airport Capacity with Hyperloop 

With speeds 2-3 times faster than high-speed rail, Hyperloop offers an opportunity to link regional airports with inter-airport transport times comparable to terminal transfers, as well as connect the airport with urban centers. How will the Hyperloop impact commercial considerations for future airport planning and development, and what are the plans for its introduction into the Middle East and India

Managing Director of Middle East and India
Harj Dhaliwal

Managing Director of Middle East and India

Hyperloop One

Oman’s first low-cost carrier plays an instrumental role within ASAAS’ tourism/transportation investment strategies, themselves a key component of Oman’s diversification agenda

CEO, Muscat National Development & Investment Company (ASAAS)
Sheikh Khalid bin Hilal Al Yahmadi

CEO, Muscat National Development & Investment Company (ASAAS)

Chairman, Salam Air



Airport Exchange Video Highlights:

Highlights from 2019, hosted by Abu Dhabi Airports

Highlights from 2018, hosted by Avinor, Oslo

Highlights from 2017, hosted by Oman Airports, Oman

Airport Exchange Timeline

Conferences

Conferences

Find out more

Exhibition

Exhibition

Find out more

Social Events

Social Events

Find out more

The Host

The Host

Find out more

Endorsement from attendees and exhibitors of ACI Airport Exchange:

AviaVox
Istanbul New Airport – iGA
Avinor
KONE
Swissport International Ltd
Envirosuite
IER
PT Angkasa Pura II (Persero)
ieon
Emirates Airline
Brussels Airport Company
Sydney Airport
Rostock Airport
One Works
InterVISTAS Consulting Group
Oman Airports
SureScan Corporation
KONE Elevators and Escalators
Vision-Box
Safegate Group
Swedavia
SITA
Thales
Incheon International Airport Corporation
SITA
Aertec Solutions
NATS
Avian Safe
eezeetags
Runway Safe

It was a very well attended event, we are very happy with not only the level and quality of the visitors but also the quantity. Based on our experience exhibiting we will definitely be present at the next ACI Airport Exchange.

Johan Godin, Managing Director - AviaVox

It is great to be here where we can meet our colleagues from all over the world and exchange ideas, see new and different projects. The digital innovations are especially impressive, as a Chief Commercial Officer I am trying to balance the commercial success and the customer experience.

Mert Baser, Chief Commercial Officer - Istanbul New Airport – iGA

It’s been fantastic, we have been here exhibiting our electric aircraft for two days, there has been a lot of interest and a lot of interesting conversations. Fantastic!

Olav Mosvold, Larsen, Senior Advisor - Avinor

We have always enjoyed the atmosphere at ACI Airport Exchange. They are very much about networking and meeting people but also showing the latest innovations and solutions. We are happy with this years’ event, it really stood up to our high expectations. There are very many attendees from different levels and we have had the opportunity to meet a lot of the right people. We are looking to come back to ACI Airport Exchange next year, it is becoming one of our regular events in the calendar.

Calin Hera, Business Development Manager - KONE

The event has been very good, with a great location. We have been busy in the exhibition, and the social events and networking have been excellent. We have certainly met a lot of the right people.

Didier Steullet, Country Manager - Swissport International Ltd

We have had a lot of traction with visitors to our stand in the exhibition here at ACI Airport Exchange. Oman Airports Management Company has shown a lot of interest, and it is very motivating that the host is so engaged in the event. We have been very busy in the exhibition – it is the best Airport Exchange I have attended. The social events and networking opportunities have also been excellent.

Jesper P. Simonsen, Business Development Manager - Envirosuite

I found the exhibition to be very well organised. The level of people versus the other exhibitions I take part in was very good. People here want to do business and everyone was open and welcoming to talk. We wanted to take part because we had a very good year with OAMC but I think we got even more than that out of it, so I am very happy

Cameron Cumming, Regional Sales Manager - IER

The event has been excellent and informative. I have found the conference sessions very interesting – there was lots of interaction and debate. The exhibition has been great, with a huge amount of companies to see. I have enjoyed the networking opportunities.

Daan Achmad, Director of Human Capital, General Affairs & IT - PT Angkasa Pura II (Persero)

The best part about the show was the ACI team and the way they have organised the conference. We managed to network and even meet new companies, who build technology we didn’t even know existed.

Naseer Ahmad Khan, Managing Director - ieon

It has been very interesting to hear from specialist speakers across the customer journey – it is clear that the value chain is becoming more aligned, and we are seeing more cooperation. The format of the conference sessions has worked very well, with a high level of debate and interaction with the audience. ACI Airport Exchange is also clearly very valuable in terms of networking opportunities.

Richard Jewsbury, Divisional Senior Vice President Projects - Emirates Airline

The conference sessions have been a very good source of exchange and experiences. There has been a good level of interaction between the speakers and the audience, which has allowed us all to share opinions. The networking opportunities have been fantastic, and really enjoyed the spectacular social events.

Florence Muls - Brussels Airport Company

The conference sessions have been interesting, informative and contained diverse thoughts about the future. Most of the sessions I have attended have been based around security as this is the sector I work in. They have addressed all the things that airports are talking about, from contract management to security infrastructure and technology, and always connecting back to the passenger experience.

Kyile Whyte, Security Infrastructure & Equipment Manager - Sydney Airport

ACI Airport Exchange has been superbly organised, as always. I found the conference sessions very interesting, and it has been a fantastic forum for both learning and networking

Dr Rainer Schwarz, Managing Director - Rostock Airport

ACI Airport Exchange has been excellent. It has been very well attended, the conference sessions have been interesting, and there has been a good level of engagement between participants.

Giulio De Carli, Founder and Managing Partner - One Works

It has been an amazing event. It has been exceptionally well organised and on such a massive scale – the scale of the event matches the scale of the new Istanbul airport! It has been a wonderful showcase for İGA and Istanbul New Airport, and for delegates to learn about this new mega-hub. The social events and networking opportunities have been great as always, and the entertainment was outstanding. The exhibition was also very impressive, and well set out.

Johan Schölvinck, Vice-President Commercial - InterVISTAS Consulting Group

It has been a very big event, with lots of exhibitors and a very high standard of organisation. Overall, I am amazed at the quality of ACI Airport Exchange.

Mohamed Al Husaini, CEO Office Manager - Oman Airports

ACI Airport Exchange been very good and extremely well attended this year. I went to a couple of conference sessions, and I really enjoyed them. The sessions presented great information, particularly the keynote address with Dr Sani Şener, Member of the ACI Governing Board and CEO TAV Airports Holding and TAV Construction, and Mertol Genç, General Manager İGA Havalimanları. I have also thoroughly enjoyed the networking and social events.

LeeAnn Levesque, President and CEO - SureScan Corporation

Discussions in the conference sessions have been very engaging, with a lot of interaction between the speakers and the audience. The networking has been excellent – I am pleased with the good contacts we have made both regionally and internationally.

Tuukka Pakkala, Head of Global Escalator Offering - KONE Elevators and Escalators

It has been a really good event and exhibition. It is the best of cultures between Europe and Asia, and of course with Turkey being one of the key drivers for aviation it is the right place and locations to do it, especially with the new airport. The most important part of the event is the exchange between Europe and Asia – even though aviation is a global business, the exchange between these two regions is very positive.

Pedro Alves, Business Development Manager - Vision-Box

ACI always put on an incredible event and always offers fantastic networking opportunities, the conference and exhibition showcases the perfect balance between networking and meeting new people and customers.

Meric Döner - Safegate Group

The whole organisation behind the event was great and I particularly enjoyed the fact that there were different sessions of the conference. It is interesting because sometimes you tend to think that something might not be of your core interest but it turns out to be. And also, I really enjoyed the networking and in general coming together with the people from the industry.

Peder Beausang, Corporate Crisis Manager, Corporate Security and Safety - Swedavia

I thought the conference sessions were really well organised and informative and the flow of the sessions have been organised very well. There have been lots of very interesting and relevant topics, and I haven’t been to any that are boring. People always question whether it is worth taking the time out of day jobs to attend conferences, and for me it absolutely has been worth it. Valuable connections, and very valuable information.

Tijen Cirig, Director, Airport Solutions - SITA

I attended the Security & Crisis Management Summit which was focused on inside threats and all of the speakers that I heard were focusing on the matter and were giving very nice suggestions for the future. The level was very high and met my expectations for sure.

Massimo Bonechi, Defence Security & Transportation Direction - Thales

My time here has given me a better understanding about Turkish Airlines, and the new airport, which are areas that I am particularly interested in given that we provide construction and operation expertise to İGA, and it has provided some very valuable social opportunities.

Kwang Sik Song - Incheon International Airport Corporation

All of the conferences were very interesting and the timings were perfect – it was just the right amount of time for each speaker and it was very engaging. The topics were also very relevant. Overall, I attended most of the sessions and I really liked them; we found very new concepts and new technologies.

Dalia Elbaltaji, Account Manager, SITA, and Laike Tafesse, Director Solution Design, Airport Solution Line - SITA

It has been very good – we’ve had many planned and unplanned meetings here and it has been a good show. We’ve attended ACI Airport Exchange four or five times, and it is the event that is on our list to attend every year.

Matthew Horsman - Aertec Solutions

The venue itself is pretty spectacular and there has been some really key players from different sectors in the market showcasing at the exhibition. The conference topics have been really great and relevant, particularly with İGA’s involvement and the focus on the new airport. We have had a very productive few days and people have been very open about their challenges, such as maximising airport infrastructure.

Nick Stevens, Senior Solution Architect - NATS

It has been really good and we have made some very interesting and good contacts. At these kind of conferences and exhibitions it isn’t so much about the footfall – you only need one good contact to make it worth attending.

Liz Sian - Avian Safe

This year has been very, very good. We’ve met many new customers, and we have also been able to learn about and see other new solutions and products in the market. Customers, airports and airlines have tried to learn more about our self-tagging products and we have been very pleased with not just the results, but also the venue, the location and the food. ACI Airport Exchange is very good for not only the external market, but also the internal market.

Borry Vrieling, Founder and Managing Director - eezeetags

It is our first time at ACI Airport Exchange, although we have visited other shows in the US, and we will definitely be attending this show next year. We are a niche market with our greenEMAS solution, but the customers that have come by have been interesting and valuable.

Göran Felldin - Runway Safe