The Keynote Arena schedule runs as follows:
TUESDAY 29 NOVEMBER 2011 - 09:00-10:00

ACI Welcome Addresses:

Olivier Jankovec

Director General, ACI EUROPE

Patti Chau

Regional Director, ACI ASIA-PACIFIC

Opening Keynote Addresses:

Jim Bennett

CEO, Abu Dhabi Airports Company

How will ADAC realise its ambition to be the world's leading airport group?

Kevin Knight

Chief Officer of Strategy and Planning, Etihad Airways

Etihad aims to challenge the established conventions of airline hospitality. What does it want to see from its airport partners to enhance the passenger experience on the ground across its network, and how important will the new Midfield Terminal at Abu Dhabi International be to its long term success?

TUESDAY 29 NOVEMBER 2011 - 16:30-17:30

Emergency Planning and Crisis Management CEO Panel

Each speaker will give a 15-minute presentation on managing the crisis they faced before joining a discussion amongst the panel about lessons learned, and recommended strategies for air transport stakeholders on what elements need to be integral to an emergency contingency plan, and management strategies to try and minimise the effects of the crisis for your airport, airlines and passengers.