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3rd ACI EUROPE IT Summit

"Collaboratively solving airport and airline IT challenges"

Monday 27 October 2008

Official Opening Party

Conference delegates are invited to attend the Official Opening Party for an evening of relaxed networking and socialising. The Airport Exchange exhibition will be officially opened by Olivier Jankovec, Director General, ACI EUROPE and Dr Rainer Schwarz, CEO, Berlin Airports and delegates will be treated to cocktails and canapés whilst enjoying an exclusive preview of the exhibition, with live entertainment from the renowned 18 piece Blue Baba Swing Bigband.

Tuesday 28 October 2008

09:00 - 10:00 – Opening Session

Welcome address

Arturo García-Alonso, Manager, Facilitation & Airport IT, Airports Council International

Keynote addresses

Finding Common Ground: Airports and Airlines have been reviewing areas of IT collaboration and focusing on who should provide which systems. Airports providing the IT infrastructure and support, while airlines provide the specific applications is the way the industry is moving, but are there more effective ways to leverage synergies between stakeholders?

Airline Keynote:

Simon Lamkin, Airport Systems Manager, easyJet

Airport Keynote:

Dr Roland Krieg, Senior Vice President, Information and Communication, Fraport AG and Vice-Chairman of ACI Airports IT Subcommittee

10:00 - 10:45 - Networking coffee break

10:45 - 12:15 – First Working Session

Industry Standards, Recommended Practices and the implications of new processes

Chairman: Ross Falconer, Editor, Communiqué Airport Business & Check-In: The Magazine

IATA has driven a number of key initiatives on BCBP, CUSS, RFID and Fast Travel to automate and streamline processes, but with rapid changes across technology, and the sector in recent times, is the organisation confident the strategies originally put forward are still the most effective for airport and airlines globally?

Eric Leopold, Project Manager, BCBP, IATA

If web technology is the future should we be pursuing the Common Use Passenger Processing Systems (CUPPS) initiative?

Luc Heynderickx, CUPPS Project Manager, Brussels Airport Company

With internet and mobile phone check-in on the rise how many kiosks should an airport/ airline have now?

Nadine Caramelle, Technical Director, RESA

12:15 - 13:45 - Networking lunch break on exhibition floor

13:45 - 15:15 – Second Working Session

Enhancing capacity and performance for air transport stakeholders through enhanced IT

Chairman: Airline perspective on reducing aircraft turnaround times, CDM, etc.

Lars Näppä, Project Director IT, Norwegian Air Shuttle

How Biometric Encryption will change the use of Biometrics in Aviation

Jens Petter H Gittenberg, GenKey Biometrics / Braathens IT Solutions

Wimax and implementing wi-fi for an airport and its tenants

Jean Verdier, Chairman, Hub Telecom

15:15 - 16:00 - Networking coffee break

16:00 - 17:30 – Third Working Session

Solving baggage challenges and reducing the number of mishandled bags

Chairman: Catherine Mayer, Vice President Airport Services, SITA

Panel discussion on RFID, Common Baggage Drop, Baggage Tracing Services and In-Line security baggage screening systems with 5 minute presentation from each speaker to set the scene

Andrew Price, Project Manager, Baggage Improvement Programme, IATA (invited)

Ian Envis, Airline Operator’s Committee Executive Security, BAA London Gatwick

Rico Barandum, Head e-services, BOE, Swissport

Maarten Stienen, VP Baggage Transfer Services, KLM (invited)

Wednesday 29 October 2008

09:00 - 10:30 – Fourth Working Session

Business processes to enhance the passenger experience

Chairman: Hans Radier, Deputy Director, KLM systems services

Initiatives to enhance the passenger experience

Andreas Monus, Business consultant e-services, KLM Royal Dutch Airlines

Selling more ancillary services to passengers through web portals and wireless technology

Emmonn Boylan, Strategy and Communication, Chauntry

The electronic folder–as we move paperless and increase self service passengers depend on electronic data. What are the pros and cons of this shift and how will it impact the business process?

Ilya Gutlin, Regional Vice President, SITA

Passenger throughput enhancement by Data Transparency and enhanced IT at BBI

Knut Deimer, Division Manager, Information & Communication Technology, Berlin Airports

10:30 - 11:15 - Networking coffee break

11.15 - 12.45 – Fifth Working Session

Reducing on airport congestion by moving the passenger and baggage check-In off site

Chairman: Tony Chapman, head of Integrated Travel Solutions, Arinc

Panel discussion with 5 minute presentation from each speaker to set the scene

Roy Braganza, Manager Remote Check-In, American Airlines

Craig Mateer, CEO, Bags Inc

David Wilding, Airports, Cargo and Overseas IT Business Partner , Virgin Atlantic Airways