The ACI event that brings Europe and Asia together

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Exhibitors Include

Airport Carbon Accreditation Aertec Airbus Airport Research Centre Aero Parker Bosch Boschung Bruel & Kjaer Ceia Concessionaire Analaysizer DSA Earth Networks Ennis -Flint En-Visa Zodiac Arresting Systems Esri Eurocontrol Flir Gilardoni ICTS Blue Solutons Ion Air KAC NEC Northrop Grumman Morpho Rapiscan Routes Searidge Tech Securitas Smiths Detection Verifavia T Systems Vision Box Zoll

Platinum Sponsor


Gold Sponsor


Bronze Sponsors

XpresSpa Bosch Amadeus
Foundation 8

Official Media Partner

Official Media Partner

Operations Conference Media Partner

Operations Conference Media Partner
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Why Paris

The Airport Operations Conference
Airport Exchange 2014, Delivered in partnership by ACI EUROPE and ACI Asia-Pacific, CNIT, Paris, France, November 3-5th

Conference Theme Announced:

"Best in Class – the quest for efficiency and additional capacity in an increasingly competitive market"

SPONSORED BY: Fondazione 8


Discussing not only the development but also the impact of innovative progression in relation to Airport Operations has always been top of the conference agenda, last year's Airport Operations the keynote was delivered by Marc Hanny, COO, Airbus Prosky.

* invited to conference

Tuesday 4 November 2014

09.00 – 10.00

Keynote Arena

Keynote Arena for all delegates

Welcome Addresses:

  • ACI EUROPE Olivier Jankovec,
    Director General,

  • ACI Asia-Pacific Patti Chau,
    Regional Director,

  • Aeroports De Paris Augustin de Romanet,
    Chairman & CEO,
    Aéroports de Paris

Keynote Address:

  • Speakers TBC

10.00 - 11.00 - Official Exhibition Opening and Coffee Break – Exhibition Floor

11.00 - 11.45

Opening Session

Welcome Address:

  • Anders Ledin,
    Head of Operations,
    and Chair of the ACI EUROPE Technical and Operational Safety Committee

Keynote Address

What will EUROCONTROL do to support and regulate the quest for efficiency and additional capacity in an increasingly competitive market?

  • Frank Brenner,
    Director General,

11.45 - 13.00

First Working Sessions
Best in class case studies - Managing special events, unique circumstances and unforeseen crisis

Chairman Presentation:

Setting the scene

  • Smaël Banse,
    Director Operations, Quality & Safety,
    Queen Alia International Airport Limited, Jordan
    and Chair, of the ACI Asia-Pacific Regional Operational Safety Committee

Panellist Presentations:

Flight MH370 went missing on 8 March after taking off from Kuala Lumpur International Airport. How did the airport operations cope in the immediate aftermath of this tragedy and the impact of the world’s media descending on the airport?

  • Dató Abd Hamid Mahd Ali*,
    Chief Operating Officer,
    Malaysia Airports

How did Amsterdam Airport Schiphol cope with the aftermath of the flight MH17 tragedy?

  • Birgit Otto*,
    Chief Operating Officer,
    Amsterdam Airport Schiphol

Geneva Airport was in the news on February 17, following the hijack of an Ethiopian Airlines flight destined for Rome. What was the airport experience and what lessons were learned in terms of disruption and emergency management?

  • Thomas Romig,
    Head of Airport Steering,
    Geneva Airport

The last time Helsinki Airport closed for a snow event was 2003. How does Helsinki take extreme weather in its stride?

  • Heini Noronen-Jahala*,
    VP for Aviation & Safety,
    Helsinki-Vantaa Airport

13.00 - 14.15 - Lunch

14.15 - 15.45

Second Working Session
SESAR Deployment: what is coming up and what will be the impact for airports?

Chairman Presentation:

  • Luc Laveyne,
    Senior Advisor for ,

Panellist Presentations:

How will SESAR JU collaborate with the Deployment Manager?

  • Florent Guillermet,
    Executive Director,

Performance-based navigation with views from:

  • Richard Deakin*,

Case Study - In March 2014, Rome Fiumicino became a fully-implemented A-CDM airport after connecting to the Network Manager Operations Centre. Nine months into the implementation, how has efficiency been improved?

  • Paulo Giannobile*,
    Head of Operations,
    Rome Fiumicino Airport

15.45 - 16.30 - Coffee break

16.30 – 17.30

Keynote Arena

Keynote Arena for all delegates

In what way does Shenzhen Bao’an International Airport reflect the Fuksas vision for the best-in-class airport of the future? And what should airports be doing to help future-proof terminal design when the passenger experience is constantly evolving?

  • Massimiliano Fuksas,
    Studio Fuksas,
    Architects for Terminal 3, Shenzen Bao’an International Airport

End of Day

19.30 - Gala Dinner

Wednesday 5 November 2014

09.00 – 10.00

Keynote Arena

Keynote Arena for all delegates

Details TBC

10.00 – 10.45 - Coffee Break on the exhibition floor

10.45 - 12.00

Third Working Session
Adapting airport infrastructure to a changing climate – launch of the EUROCONTROL guidelines



Scene setting presentation

  • Rachel Burbidge,
    Aviation Environmental Analyst,


  • Jon Sjolander,
    Executive Vice President, Strategy & Development,
    Avinor and
    Chairman of steering group who produced report: “Aviation in Norway, Sustainability and Social Benefit”
  • Airline representative*,
    (name to be confirmed)

12.15 – 13.30 - Networking Lunch on the exhibition floor

13.30 - 15.00

Fourth Working Session
Embracing next-generation technology to optimise airport operations and staff performance

    What are the emerging technologies that airports should be aware of on the horizon, that could help transform airport operations?

    Chairman Presentation:

  • TBC,

Panellist Presentations:

Copenhagen Airport have developed and implemented a predictive modelling system based on daily forecasts, which enables one of the world’s most efficient airports to simultaneously reduce operational expenses, maximise capacity utilization and increase passenger satisfaction. Learn how predictive modelling, intelligent usage of data and technology has revolutionised the operational planning – and how your airport can benefit from this formula.

  • Thomas Hoff Andersson,
    Director Airport Optimization,
    Copenhagen Airport

London City Airport has made major claims that it is exploring Google Glass as a potential tool to help improve airport operations. What specific operational application is it considering and what results does it expect?

  • Darren Grove*,
    Chief Operating Officer,
    London City Airport

Presentation title TBC

  • Dominique Thillaud,
    Aéroports de la Côte d’Azur

End of Day


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